Senior Community Support Coordinator (Remote)

Placements24; KwaZulu-Natal; Teletrabalho; ZAR 350 000 - 600 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

Professional development

Remote work

Resumo da oferta

Placements24 is seeking a Senior Community Support Coordinator to lead a remote team delivering vital social support programs across communities in South Africa. You will oversee program development, budgeting, partnerships with government and NGOs, and ensure high-quality client care from a home office.

The ideal candidate has 5+ years in community care with leadership experience, strong communication skills, and a solid understanding of SA welfare policies.

Qualificações

• Bachelor's degree in social work, community development, psychology, or a related field.
• Master's degree is a plus.
• Minimum 5 years in community and social care with at least 2 years in a supervisory or leadership role.
• Experience in program development, implementation, and evaluation within the social sector.
• Strong understanding of South African social welfare policies.

Responsabilidades

• Develop and implement comprehensive community support strategies aligned with organizational goals.
• Lead and mentor a team of community support officers.
• Manage program budgets and ensure efficient resource allocation.
• Conduct regular needs assessments within target communities.
• Foster relationships with government agencies, NGOs, and community leaders.
• Oversee delivery of support services including case management and counseling referrals.
• Monitor program effectiveness and prepare reports for senior management.
• Ensure compliance with legal and ethical standards in community care.
• Facilitate training sessions for team members and partners on best practices.
• Contribute to continuous improvement of service delivery models.

Conhecimentos

Leadership experience

Communication skills

Remote collaboration tools

CRM systems

Project management

Formação académica

Bachelor's degree in Social Work, Community Development or Psychology

Master's degree

Ferramentas

CRM systems

Virtual collaboration tools

Descrição da oferta de emprego

About the Role

Our client is seeking a dedicated and experienced Senior Community Support Coordinator to join their expanding virtual team. This role is designed for a passionate individual who thrives in a remote-first environment and is committed to making a tangible difference in the lives of vulnerable individuals and communities. You will play a pivotal role in developing, implementing, and overseeing vital social support programs across various communities. This position offers a unique opportunity to lead impactful initiatives from the comfort of your home office, leveraging technology to connect with and support those in need. The ideal candidate will possess exceptional organizational skills, a deep understanding of social welfare systems, and a compassionate approach to client care.

Key Responsibilities

• Develop and implement comprehensive community support strategies aligned with organizational goals.
• Lead and mentor a team of community support officers, providing guidance and supervision.
• Manage program budgets, ensuring efficient allocation of resources and adherence to financial guidelines.
• Conduct regular needs assessments within target communities to identify emerging support requirements.
• Foster strong relationships with local stakeholders, including government agencies, NGOs, and community leaders.
• Oversee the delivery of various support services, including case management, counseling referrals, and crisis intervention.
• Monitor program effectiveness through data collection and analysis, preparing detailed reports for senior management.
• Ensure compliance with all relevant legal and ethical standards in community care practices.
• Facilitate training sessions for team members and community partners on best practices in social support.
• Contribute to the continuous improvement of service delivery models and program outcomes.

Requirements

• A Bachelor's degree in Social Work, Community Development, Psychology, or a related field.
• A Master's degree is a plus.
• Minimum of 5 years of experience in community and social care, with at least 2 years in a supervisory or leadership role.
• Proven experience in program development, implementation, and evaluation within the social sector.
• Strong understanding of South African social welfare policies and community dynamics.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using virtual collaboration tools and CRM systems.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines in a remote setting.
• A commitment to promoting social justice and empowering marginalized communities.
• Must have a reliable internet connection and a dedicated home office space conducive to remote work.
• Valid driver's license and willingness to travel occasionally for essential site visits (if required).

Benefits

This fully remote position offers a competitive salary package commensurate with experience and qualifications. Employees benefit from comprehensive health insurance coverage, generous paid time off, and opportunities for professional development and further training. Our client provides a supportive and collaborative remote work culture, encouraging work-life balance. You will have the chance to lead impactful projects and contribute to meaningful social change on a national scale. Access to cutting-edge virtual support tools and resources is provided. Regular virtual team-building activities and performance recognition programs are in place to foster a strong sense of community among our remote staff. Join a forward-thinking organization dedicated to excellence in community support and social welfare.