Remote Senior Community Support Specialist

Placements24; KwaZulu-Natal; Remoto; ZAR 420.000 - 660.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully remote work

Professional development

Technology stipend

Employee assistance program

Work-life flexibility

Meaningful, impactful work

Resumo da vaga

Placements24 is seeking a Senior Community Support Specialist for a fully remote role operating within South Africa. You will develop and oversee community outreach programs and provide case management to individuals facing social challenges.

The ideal candidate has 5+ years in community development or social work, with a Bachelor's in a related field; a Master's is advantageous. Proficiency with case management software and virtual platforms is required.

Qualificações

• Bachelor's degree in Social Work, Psychology, Sociology or related field.
• Master's degree is advantageous.
• Minimum of 5 years of progressive experience in community development or social work.
• Experience in program development, implementation, and evaluation.
• Proficiency in case management software and virtual platforms (e.g., Zoom, MS Teams).
• Excellent interpersonal, communication, and active listening skills.
• Ability to work independently in a remote setting.
• Understanding of South Africa's social and economic challenges.
• Registration with a relevant professional body (e.g., SACSSP) is desirable.
• Reliable internet and dedicated remote workspace.

Responsabilidades

• Develop and implement community support programs for diverse client groups.
• Provide direct support, guidance, and case management to individuals.
• Conduct needs assessments and create individualized support plans.
• Facilitate group sessions and workshops on empowerment and wellbeing.
• Collaborate with NGOs, external agencies and government bodies.
• Mentor junior staff and foster a collaborative team environment.
• Maintain confidential client records per policy and law.
• Monitor program effectiveness and report outcomes for improvement.
• Advocate for client needs within systems and services.
• Stay informed on trends and best practices in community care.

Conhecimentos

Interpersonal skills

Communication

Active listening

Crisis intervention

Independent work

Remote work discipline

Problem solving

Formação

Bachelor's degree in Social Work

Bachelor's degree in Psychology

Bachelor's degree in Sociology

Master's degree

Ferramentas

Case management software

Zoom

Microsoft Teams

Descrição da vaga

About the Role

Our client, a leading provider of social support services, is seeking a highly motivated and experienced Senior Community Support Specialist to join their fully remote team. This pivotal role is designed for an individual passionate about making a tangible difference in the lives of individuals and communities. You will be instrumental in developing, implementing, and overseeing various community outreach programs and support initiatives. This position offers the unique opportunity to work from anywhere within South Africa , contributing to a vital sector while enjoying the flexibility of a remote-first environment. The successful candidate will bring a wealth of knowledge in social work principles, community engagement strategies, and case management, coupled with a strong commitment to client advocacy and ethical practice.

Key Responsibilities

• Develop and implement innovative community support programs tailored to the needs of diverse client groups.
• Provide direct support, guidance, and case management to individuals facing social or personal challenges.
• Conduct needs assessments and develop individualized support plans.
• Facilitate group sessions and workshops focused on empowerment, skill-building, and well-being.
• Collaborate with external agencies, NGOs, and governmental bodies to coordinate services and resources.
• Mentor and guide junior support staff, fostering a collaborative and supportive team environment.
• Maintain accurate and confidential client records in accordance with organizational policies and legal requirements.
• Monitor program effectiveness and impact, collecting data for reporting and continuous improvement.
• Advocate for client needs within various systems and services.
• Stay abreast of current trends, research, and best practices in community and social care.

Requirements

• A Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• A Master's degree is advantageous.
• Minimum of 5 years of progressive experience in community development, social work, or a similar role.
• Demonstrated experience in program development, implementation, and evaluation.
• Proficiency in case management software and virtual communication platforms (e.g., Zoom, Microsoft Teams).
• Excellent interpersonal, communication, and active listening skills.
• Strong problem-solving abilities and crisis intervention skills.
• Proven ability to work independently and manage workload effectively in a remote setting.
• A deep understanding of the social and economic challenges within South Africa .
• Registration with a relevant professional body (e.g., SACSSP) is highly desirable.
• Must have a reliable internet connection and a dedicated workspace conducive to remote work.

Benefits

• This role offers a competitive remuneration package commensurate with experience.
• As a fully remote position, you will enjoy unparalleled flexibility in your work location across South Africa .
• Our client provides extensive professional development opportunities, including access to advanced training and workshops.
• You will be part of a compassionate and dedicated team, contributing to meaningful work that impacts lives positively.
• Employees benefit from a comprehensive employee assistance program offering confidential counseling and support services.
• We also provide a technology stipend to ensure you have the necessary tools for effective remote work.
• Join a forward-thinking organization that values employee well-being and professional growth, making a significant contribution to the Community & Social Care sector from the comfort of your home.