Senior Community Support Coordinator

Placements24; Midrand; Remote; ZAR 540,000 - 780,000; Full time

Benefits offered by this job

Competitive salary package

Comprehensive health, dental, and view

Generous paid time off

Professional development opportunities

Remote work culture support

Retirement savings plan with employer匹

Access to remote work technology

Job summary

WhatJobs Direct is seeking a Senior Community Support Coordinator to lead remote community initiatives, develop programs, mentor staff, and coordinate with partners. This remote-first role empowers communities nationwide and fosters a connected virtual work environment.

You will supervise community support officers, oversee budgets, conduct needs assessments, and report on outcomes while upholding ethical standards and strong stakeholder relationships.

Qualifications

• A relevant degree in Social Work, Community Development, Psychology, or a related field.
• Minimum of 5 years of experience in community development, social care, or a similar role, with at least 2 years in a supervisory or leadership capacity.
• Proven track record of successfully designing and implementing community programs.
• Excellent understanding of social welfare systems and community dynamics.
• Strong project management and organizational skills.
• Exceptional interpersonal, negotiation, and conflict resolution abilities.
• Proficiency in data analysis and reporting on program outcomes.
• Ability to work independently and collaboratively in a remote setting.
• Excellent written and verbal communication skills in English.
• Must be adept at using virtual communication and collaboration tools.

Responsibilities

• Develop and implement strategic community outreach programs and initiatives.
• Manage and mentor a team of community support officers, providing guidance and professional development.
• Oversee the allocation of resources and budget for community support projects.
• Conduct regular needs assessments within target communities to identify areas for intervention and support.
• Establish and maintain strong relationships with local authorities, NGOs, and community leaders.
• Monitor and evaluate the effectiveness of support programs, reporting on outcomes and impact.
• Facilitate workshops and training sessions for community members on various social issues.
• Ensure compliance with all relevant regulations and ethical standards in community service delivery.
• Act as a primary point of contact for escalated community issues and complex cases.
• Contribute to the continuous improvement of service delivery models and best practices.

Skills

Leadership

Project management

Communication

Data analysis

Education

Bachelor's degree in Social Work / related field

Job description

About the Role

Our client, WhatJobs Direct, is seeking a dedicated and experienced Senior Community Support Coordinator to join their expanding team. This fully remote position is integral to our mission of providing vital support services across various communities. You will be instrumental in developing, implementing, and overseeing programs designed to enhance the well-being of individuals and families. This role requires a proactive approach, excellent communication skills, and a deep understanding of social care principles. As a remote-first organization, we are committed to fostering a connected and supportive virtual work environment, ensuring all team members feel valued and empowered regardless of their physical location. The ideal candidate will possess strong leadership capabilities and a passion for making a tangible difference in people's lives. You will work collaboratively with internal teams and external stakeholders to achieve our community outreach goals. This is an exceptional opportunity to shape community initiatives from the ground up and contribute to a forward-thinking organization dedicated to social impact.

Key Responsibilities

• Develop and implement strategic community outreach programs and initiatives.
• Manage and mentor a team of community support officers, providing guidance and professional development.
• Oversee the allocation of resources and budget for community support projects.
• Conduct regular needs assessments within target communities to identify areas for intervention and support.
• Establish and maintain strong relationships with local authorities, NGOs, and community leaders.
• Monitor and evaluate the effectiveness of support programs, reporting on outcomes and impact.
• Facilitate workshops and training sessions for community members on various social issues.
• Ensure compliance with all relevant regulations and ethical standards in community service delivery.
• Act as a primary point of contact for escalated community issues and complex cases.
• Contribute to the continuous improvement of service delivery models and best practices.

Requirements

• A relevant degree in Social Work, Community Development, Psychology, or a related field.
• Minimum of 5 years of experience in community development, social care, or a similar role, with at least 2 years in a supervisory or leadership capacity.
• Proven track record of successfully designing and implementing community programs.
• Excellent understanding of social welfare systems and community dynamics.
• Strong project management and organizational skills.
• Exceptional interpersonal, negotiation, and conflict resolution abilities.
• Proficiency in data analysis and reporting on program outcomes.
• Ability to work independently and collaboratively in a remote setting.
• Excellent written and verbal communication skills in English.
• Must be adept at using virtual communication and collaboration tools.

Benefits

• Competitive salary package.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and further training.
• A supportive and inclusive remote work culture.
• Retirement savings plan with employer matching.
• Access to cutting-edge remote work technology and resources.
• The chance to lead impactful community initiatives nationwide.