Senior Community Support Manager (Remote)

Placements24; Midrand; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive remote working support

Professional development and training

Generous annual leave

Mental health and well-being support

Flexible remote working arrangements

Job summary

Placements24 is seeking a Senior Community Support Manager to lead a dispersed team delivering remote community support services. You will shape strategy, ensure high standards of care, and foster strong client relationships while maintaining compliance with safeguarding and social care regulations.

This remote role requires 5+ years in supervision within social care, a relevant qualification, and proven ability to manage budgets and drive service improvements across virtual teams.

Qualifications

• A relevant qualification in Social Work, Community Development, Psychology, or a related field.
• Minimum 5 years in a supervisory/managerial role within community and social care.
• Proven experience managing remote teams delivering services virtually.
• Strong understanding of social care legislation, safeguarding and best practices.
• Demonstrated leadership with ability to motivate a team and drive results.
• Strong communication, interpersonal and negotiation skills.
• Proficiency in relevant IT systems and digital collaboration tools.
• Commitment to equality, diversity and inclusion.
• Ability to work autonomously within a remote team.

Responsibilities

• Lead and manage a team of community support workers with guidance and development.
• Develop, implement, and monitor strategic plans for community support services.
• Oversee assessment and management of client needs with person-centred plans.
• Foster relationships with clients, families and external agencies for collaboration.
• Manage budgets and resources to maximise impact of initiatives.
• Ensure compliance with legislation, policies and procedures in social care.
• Conduct regular performance reviews and provide constructive feedback.
• Identify opportunities for service improvement and innovation in remote model.

Skills

Leadership

Remote team management

Communication

Negotiation

IT systems proficiency

Equality & inclusion

Education

Relevant qualification in Social Work, Community Development, Psychology, or related field

Job description

About the Role

Our client, a leading organization in the community and social care sector, is seeking a highly motivated and experienced Senior Community Support Manager to join their dynamic team. This is a fully remote, position offering a unique opportunity to shape and deliver impactful support services across various communities. You will play a pivotal role in fostering positive client relationships, ensuring high standards of care, and contributing to the strategic direction of our support programs. The ideal candidate will possess a deep understanding of social care principles, exceptional leadership skills, and a passion for making a tangible difference. This role requires a proactive approach to managing a dispersed team and ensuring seamless service delivery regardless of geographical location. The successful applicant will be instrumental in driving innovation and best practices within the organization's community support framework.

Key Responsibilities

• Lead and manage a team of community support workers, providing guidance, supervision, and professional development opportunities.
• Develop, implement, and monitor strategic plans to enhance community support services, ensuring alignment with organizational goals and client needs.
• Oversee the assessment and management of client needs, ensuring the provision of appropriate, person-centred support plans.
• Foster strong relationships with clients, their families, and relevant external agencies to ensure collaborative and effective care.
• Manage budgets and resources efficiently to maximize the impact of community support initiatives.
• Ensure compliance with all relevant legislation, policies, and procedures within the social care sector.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Identify opportunities for service improvement and innovation within the remote support model.

Requirements

• A relevant qualification in Social Work, Community Development, Psychology, or a related field.
• A minimum of 5 years of experience in a supervisory or managerial role within the community and social care sector.
• Proven experience in managing remote teams and delivering services in a virtual environment.
• Excellent understanding of social care legislation, best practices, and safeguarding procedures.
• Demonstrated leadership and team management skills, with the ability to motivate and inspire others.
• Strong communication, interpersonal, and negotiation skills.
• Proficiency in relevant IT systems and digital collaboration tools.
• A commitment to promoting equality, diversity, and inclusion.
• Ability to work autonomously and as part of a remote team.

Benefits

• Competitive annual salary of .
• Comprehensive remote working support and resources.
• Opportunities for professional development and further training.
• Generous annual leave allowance.
• Access to mental health and well-being support programs.
• Contribution to a meaningful mission focused on community well-being.
• Flexible working arrangements within the remote framework.