Senior Catering Supervisor

Placements24; Mossel Bay; Vor Ort; ZAR 250.000 - 360.000; Vollzeit

Zusammenfassung

Placements24 is seeking a Senior Catering Supervisor for Mossel Bay, Western Cape. You will lead on-site catering teams at diverse venues, ensuring flawless execution, exceptional client service, and adherence to food safety standards.

This role requires strong leadership, hands-on supervision of service staff, proactive problem solving, and the ability to manage setup, service, and breakdown across high-volume events while maintaining quality and brand standards.

Qualifikationen

• Minimum of 3 years of supervisory or leadership experience in catering or hospitality.
• Proven experience in event service management and staff supervision.
• Strong knowledge of food and beverage service standards, etiquette, and presentation.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and effective under pressure during high-volume events.
• Good understanding of health, safety, and sanitation protocols in a food service environment.
• Detail-oriented with strong organizational skills.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays.
• A proactive approach to problem-solving and a commitment to delivering exceptional service.
• Basic knowledge of inventory management is a plus.

Aufgaben

• Supervise and coordinate on-site catering staff during events, providing clear direction and support.
• Ensure the highest standards of food and beverage service, presentation, and client satisfaction are met.
• Manage event setup and breakdown, ensuring all equipment, décor, and service stations are arranged efficiently and attractively.
• Conduct pre-event briefings with staff, outlining event details, roles, and responsibilities.
• Monitor food and beverage quality, temperature, and presentation throughout service.
• Adhere strictly to all health, safety, and sanitation regulations.
• Handle guest inquiries and complaints professionally and efficiently, resolving issues to ensure client satisfaction.
• Manage inventory of service supplies and equipment on-site, reporting any shortages or damages.
• Train and mentor junior catering staff, promoting best practices in service delivery.
• Communicate effectively with the event planning team and kitchen staff to ensure seamless event execution.

Kenntnisse

Leadership

Staff supervision

Communication

Customer service

Problem-solving

Hospitality knowledge

Detail-oriented

Team coordination

Jobbeschreibung

About the Role

Our client, a highly regarded event catering company, is seeking an experienced and enthusiastic Senior Catering Supervisor to oversee and lead their event service teams in Mossel Bay, Western Cape. This role is integral to delivering exceptional client experiences by ensuring flawless execution of catering services at various venues. The ideal candidate will possess strong leadership qualities, a deep understanding of food and beverage service standards, and a passion for hospitality excellence. You will be responsible for managing on-site operations, supervising service staff, ensuring adherence to quality and hygiene standards, and troubleshooting any issues that arise during events. This is a fantastic opportunity for an individual with proven supervisory experience in a similar setting to take on greater responsibility and contribute to the success of a reputable brand.

Key Responsibilities

• Supervise and coordinate on-site catering staff during events, providing clear direction and support.
• Ensure the highest standards of food and beverage service, presentation, and client satisfaction are met.
• Manage event setup and breakdown, ensuring all equipment, décor, and service stations are arranged efficiently and attractively.
• Conduct pre-event briefings with staff, outlining event details, roles, and responsibilities.
• Monitor food and beverage quality, temperature, and presentation throughout service.
• Adhere strictly to all health, safety, and sanitation regulations.
• Handle guest inquiries and complaints professionally and efficiently, resolving issues to ensure client satisfaction.
• Manage inventory of service supplies and equipment on-site, reporting any shortages or damages.
• Train and mentor junior catering staff, promoting best practices in service delivery.
• Communicate effectively with the event planning team and kitchen staff to ensure seamless event execution.

Requirements

• Minimum of 3 years of experience in a supervisory or leadership role within the catering or hospitality industry.
• Proven experience in event service management and staff supervision.
• Strong knowledge of food and beverage service standards, etiquette, and presentation.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and effective under pressure during high-volume events.
• Good understanding of health, safety, and sanitation protocols in a food service environment.
• Detail-oriented with strong organizational skills.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays, as dictated by the event schedule.
• A proactive approach to problem-solving and a commitment to delivering exceptional service.
• Basic knowledge of inventory management is a plus.

Benefits

Our client offers a competitive remuneration package, opportunities for career progression within a growing company, and the chance to be part of a dynamic and successful team. You will gain extensive experience in high-caliber event catering and contribute to creating memorable experiences for clients. Join a company that values dedication, professionalism, and exceptional service.