Catering Service Supervisor

Placements24; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Leadership experience

Event variety

Training & support

Team environment

Job summary

Placements24 in Bloemfontein is seeking a dedicated Catering Service Supervisor to lead the on-site service team during events. You will ensure impeccable customer service, smooth food and beverage delivery, and high standards of presentation and hygiene.

This hands-on leadership role requires prior supervisory experience in catering or hospitality, strong team leadership, and the ability to perform under pressure during high-volume events. Evening, weekend, and public holiday work is expected.

Qualifications

• Experience supervising catering or hospitality teams.
• Strong leadership and people management skills.
• Excellent customer service and presentation.
• Ability to manage high-volume events with composure.
• Knowledge of food and beverage service standards.

Responsibilities

• Supervise and direct catering staff during event setup, service, and breakdown.
• Ensure service staff are well-trained, presentable, and adhere to standards.
• Manage flow of food and beverage service, ensuring timely delivery.
• Address and resolve guest or client concerns promptly.
• Maintain cleanliness and organization of service areas and buffets.
• Coordinate with kitchen and bar for seamless communication.

Skills

Leadership

Customer service

Interpersonal skills

Problem solving

Flexibility

Job description

About the Role

Our client, a well-established catering company in Bloemfontein , is looking for a dedicated and experienced Catering Service Supervisor . In this role, you will lead and manage the on-site service team during events, ensuring impeccable customer service, efficient food and beverage delivery, and adherence to the highest standards of presentation and hygiene. You will be instrumental in creating memorable experiences for clients and guests, acting as the main point of contact for event hosts during service. This is a hands-on leadership position for someone passionate about hospitality and delivering flawless events.

Key Responsibilities

• Supervise and direct catering staff during event setup, service, and breakdown.
• Ensure all service staff are well-trained, presentable, and adhere to company standards and protocols.
• Manage the flow of food and beverage service, ensuring timely and efficient delivery to guests.
• Address and resolve any guest or client concerns promptly and professionally during events.
• Maintain cleanliness and organization of service areas, equipment, and buffet setups.
• Coordinate with the kitchen and bar staff to ensure seamless communication and product availability.

Requirements

• Previous experience in a supervisory role within catering, hospitality, or a similar service industry.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team effectively.
• Excellent customer service skills and a professional presentation.
• Ability to remain calm and problem-solve effectively under pressure during high-volume events.
• Knowledge of food and beverage service standards and basic sanitation practices.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required for events in Bloemfontein .

Benefits

• Competitive annual salary with opportunities for overtime pay.
• Gain valuable leadership experience in the dynamic Bloemfontein catering scene.
• Exposure to a wide variety of events and client experiences.
• Supportive team environment and on-the-job training.
• Be a key player in delivering exceptional service at memorable occasions.