About the Role
Our client, a dynamic catering services company, is looking for a proactive and experienced Senior Catering Operations Supervisor to manage and coordinate on-site catering operations in Upington, Northern Cape . This hands-on role requires a leader who can ensure the smooth and efficient execution of catering services for various events, from corporate functions to private parties. You will be responsible for supervising catering staff, managing event logistics, ensuring quality control, and upholding the highest standards of customer service and food safety. The ideal candidate possesses excellent organizational skills, a strong work ethic, and a proven ability to lead teams effectively in a fast-paced environment. This role is crucial for delivering exceptional client experiences in the Upington, Northern Cape area.
Key Responsibilities
- Supervise and lead catering teams during event setup, service, and breakdown.
- Ensure all catering operations are executed efficiently, safely, and according to company standards and client specifications.
- Manage on-site logistics, including food and beverage service, equipment setup, and cleanliness.
- Train, motivate, and manage performance of catering staff, ensuring adherence to service protocols.
- Monitor and maintain food safety and hygiene standards throughout all catering activities.
- Act as the primary point of contact for clients on-site, addressing needs and resolving issues promptly.
- Conduct pre-event briefings with staff to ensure clear understanding of event details and requirements.
- Manage inventory of catering supplies and equipment at event sites.
- Contribute to operational improvements and cost-efficiency initiatives.
- Report on event execution, client feedback, and operational challenges to management.
Requirements
- Minimum of 4 years of experience in catering operations, event service, or hospitality supervision.
- Proven experience in a supervisory or team lead role within the catering or hospitality industry.
- Strong understanding of food and beverage service standards and event execution.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
- Knowledge of food safety regulations and hygiene practices.
- Strong problem-solving skills and a proactive approach to challenges.
- Flexibility to work irregular hours, including evenings, weekends, and public holidays, based on event schedules.
- Physical stamina to stand for long periods and lift moderate weight.
- A dedication to providing exceptional customer service.
Benefits
- Competitive hourly wage and potential for overtime pay.
- Opportunity to gain extensive experience in event catering management.
- Be part of a growing company committed to service excellence.
- Ongoing training and development opportunities.
- Dynamic work environment with varied responsibilities.
- Potential for career advancement within the operations team.
- Work within the scenic region of Upington, Northern Cape.
- Team-oriented atmosphere focused on success.