About the Role
Our client, a leading hospitality provider in Bloemfontein, Free State, is seeking a dedicated and proactive Catering Services Supervisor to oversee the smooth execution of daily catering operations. This role is crucial for ensuring that all events and services meet the highest standards of quality, presentation, and customer satisfaction. The ideal candidate will have a strong understanding of food service, excellent organizational skills, and the ability to lead and motivate a team of catering staff. You will be responsible for coordinating event setups, managing service delivery, ensuring compliance with health and safety regulations, and contributing to the overall success of catering functions within the region. This is an excellent opportunity for an individual looking to advance their career in the catering and hospitality sector.
Key Responsibilities
- Supervise and coordinate daily catering activities, ensuring efficient service delivery.
- Oversee the setup and breakdown of catering services for various events.
- Manage and guide catering staff, assigning tasks and ensuring performance standards are met.
- Ensure all food and beverage services are presented professionally and meet quality standards.
- Monitor inventory levels for catering supplies and communicate needs to management.
- Uphold strict adherence to health, safety, and hygiene regulations in all service areas.
- Interact with clients and guests to ensure their satisfaction and address any immediate concerns.
- Assist in training new catering staff members.
- Maintain cleanliness and organization of catering equipment and service areas.
- Report operational issues and feedback to the Catering Manager.
Requirements
- Proven experience in a catering or food service role, with at least 2 years in a supervisory or team lead capacity.
- Solid understanding of catering operations, food preparation, and service standards.
- Excellent organizational and time management skills.
- Strong interpersonal and communication skills, with the ability to lead a team effectively.
- Knowledge of health, safety, and hygiene regulations in food service.
- Ability to work flexible hours, including evenings, weekends, and public holidays as required by event schedules.
- A proactive approach to problem-solving and a commitment to customer service excellence.
- Basic understanding of inventory management is a plus.
- A positive attitude and a willingness to learn and grow.
- Relevant certificate or diploma in Hospitality or Food Service Management is an advantage.
Benefits
- Competitive hourly wage and potential for overtime pay.
- Opportunity to work with a reputable catering service provider in Bloemfontein.
- Gain valuable experience and skills in event management and hospitality.
- Be part of a supportive and dynamic team environment.
- Opportunities for career progression within the company.
- Employee recognition programs and incentives.