Catering Operations Supervisor (No Remote)

Placements24; Rustenburg; Remote; ZAR 190,000 - 270,000; Full time

Benefits offered by this job

Competitive salary package

Staff meals provided during shifts

Paid annual leave and sick leave

Training and development opportunities

Uniform provided

On-site work environment

Job summary

Placements24 in Rustenburg is seeking a Catering Operations Supervisor to oversee daily on-site catering services, supervise staff, manage inventory, and uphold quality control.

You will lead a hands-on team, ensure hygiene standards, coordinate events, and respond quickly to service issues, focusing on client satisfaction and operational excellence.

Qualifications

• Minimum 4 years in a supervisory or management role within catering or hospitality.
• Proven ability to lead and motivate a team.
• Strong understanding of food safety, hygiene standards, and catering operations.
• Excellent organizational, time management, and problem-solving skills.
• Flexibility to work varied shifts including evenings, weekends, and holidays.

Responsibilities

• Supervise and coordinate daily catering team activities (food prep, service, cleanup).
• Manage inventory levels of food, beverages, and supplies; ensure timely ordering and storage.
• Enforce health, safety, and sanitation regulations within kitchens and service areas.
• Ensure quality and presentation meet client expectations and standards.
• Train and mentor new catering staff with ongoing feedback.
• Assist in planning and executing catering for events and the logistics involved.
• Respond promptly to client requests and address service issues or complaints.
• Oversee setup and breakdown of catering stations and event spaces.

Skills

Team leadership

Catering operations

Food safety

Inventory management

Event coordination

Tools

MS Office

Job description

About the Role Our client is seeking a dedicated and experienced Catering Operations Supervisor to oversee daily operations at their bustling Rustenburg facility. This is a crucial on-site role responsible for ensuring the smooth and efficient delivery of catering services for a variety of clients and events. You will be the frontline manager, directly supervising a team of catering staff, managing inventory, maintaining hygiene standards, and ensuring client satisfaction. The ideal candidate is a hands-on leader with excellent organizational skills, a keen eye for detail, and a proven ability to manage a team effectively in a demanding environment. You must be passionate about food quality and exceptional service delivery. This role requires a strong understanding of catering logistics, food preparation, and event execution from start to finish. Your primary focus will be on operational excellence, troubleshooting any issues that arise, and upholding the high standards our client is known for. You will be integral to the success of every event, ensuring that all catering aspects are managed professionally and efficiently. The role demands physical presence to manage the team, stock, and operational flow effectively, ensuring immediate responses to any operational challenges and maintaining direct oversight of quality control.

Key Responsibilities

• Supervise and coordinate the daily activities of the catering team, including food preparation, service, and cleanup.
• Manage inventory levels of food, beverages, and supplies, ensuring timely ordering and proper storage.
• Enforce strict adherence to health, safety, and sanitation regulations within the kitchen and service areas.
• Ensure the quality and presentation of all food and beverages served meet client expectations and company standards.
• Train and mentor new catering staff, providing ongoing guidance and performance feedback.
• Assist in the planning and execution of catering for events, ensuring all logistical requirements are met.
• Respond promptly to client requests and address any service issues or complaints effectively.
• Maintain equipment and kitchen facilities, reporting any maintenance needs promptly.
• Oversee setup and breakdown of catering stations and event spaces.
• Contribute to operational efficiency by identifying and implementing process improvements.

Requirements

• Minimum 4 years of experience in a supervisory or management role within the catering or hospitality industry.
• Proven ability to lead and motivate a team.
• Strong understanding of food safety, hygiene standards, and catering operations.
• Excellent organizational, time management, and problem-solving skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Good communication and interpersonal skills.
• Basic knowledge of inventory management and food costing.
• Flexibility to work varied shifts, including evenings, weekends, and holidays, as dictated by event schedules.
• Physical stamina to stand and be active for extended periods.
• A passion for delivering exceptional customer service.

Benefits

• Competitive salary package.
• Opportunity to work in a dynamic and growing catering business.
• Comprehensive training and professional development opportunities.
• Paid annual leave and sick leave.
• Staff meals provided during shifts.
• Access to a supportive management team.
• Potential for career advancement within the company.
• Uniform provided.
• Exposure to a wide range of event types and clientele.
• A stable, on-site work environment with clear operational focus.