Senior Catering Operations Supervisor

Placements24; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Medical + retirement benefits

Paid time off

Employee discounts

Job summary

Placements24 seeks a Senior Catering Operations Supervisor to oversee on-site events in Nelspruit, Mpumalanga. You will lead a team of catering staff, manage event logistics, and ensure client satisfaction and service excellence.

The role requires hands-on leadership with 4+ years in catering or hospitality, strong event logistics knowledge, and a customer-centric approach to maintaining high standards.

Qualifications

• Minimum 4 years in a supervisory role within catering or hospitality.
• Proven ability to lead teams in high-pressure event environments.
• Strong understanding of event logistics, food service, and guest relations.
• Excellent organizational and time management skills.
• Flexible hours including evenings, weekends and public holidays.

Responsibilities

• Supervise on-site catering event execution and ensure seamless service delivery.
• Lead catering teams during events with clear instructions and support.
• Ensure adherence to service standards and client specifications.
• Manage event setup and breakdown, including décor and service stations.
• Monitor food and beverage service for quality and guest satisfaction.
• Conduct pre-event and post-event briefings with staff.

Skills

Team leadership

Event coordination

Customer service

Time management

Job description

About the Role

Our client, a premier catering and event services company located in Nelspruit, Mpumalanga , is seeking a dedicated and experienced Senior Catering Operations Supervisor. This role is essential for overseeing the successful execution of catering events on-site, ensuring client satisfaction and operational excellence. You will lead a team of catering staff, manage event logistics, and uphold the company's high standards for food quality and service. The ideal candidate is a hands‑on leader with a strong work ethic and a passion for hospitality. This position requires your physical presence to effectively manage and supervise all catering activities within the Nelspruit region.

Key Responsibilities

• Supervise and coordinate all aspects of on-site catering event execution, ensuring seamless service delivery.
• Lead and direct catering teams during events, providing clear instructions and support.
• Ensure adherence to established service standards, presentation guidelines, and client specifications.
• Manage event setup and breakdown, including décor, equipment, and service stations.
• Monitor food and beverage service, ensuring quality, timeliness, and guest satisfaction.
• Conduct pre-event briefings with staff and post-event debriefings to address performance and feedback.
• Maintain inventory of service equipment and supplies, reporting any needs for replenishment or repair.
• Ensure compliance with all health, safety, and sanitation regulations during events.
• Assist in training new catering staff on service protocols and company standards.
• Act as the primary on-site point of contact for clients and venue representatives during events.

Requirements

• Minimum of 4 years of experience in a supervisory role within the catering or hospitality industry.
• Proven ability to manage and lead teams effectively in a high-pressure event environment.
• Strong understanding of event logistics, food service, and guest relations.
• Excellent organizational and time management skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as required by event schedules.
• Good communication and problem-solving skills. A keen eye for detail and a commitment to maintaining high service standards.
• Must be physically fit and capable of performing the duties of the role on-site in Nelspruit, Mpumalanga.
• A passion for hospitality and a customer‑centric approach.
• Previous experience with specific event types (e.g., corporate, weddings) is a plus.

Benefits

• Competitive remuneration package.
• Opportunities for career advancement within a growing company.
• Comprehensive medical and retirement benefits.
• Generous paid time off.
• A stimulating work environment focused on delivering exceptional events.
• Employee discounts on company services.