Senior Catering Operations Supervisor

Placements24; Pretoria; On-site; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Competitive remuneration

Dynamic event environment

Career growth opportunities

Prestigious events exposure

Professional team

Job summary

Placements24 in Pretoria seeks a seasoned Senior Catering Operations Supervisor to lead the catering team and ensure flawless execution of events from setup to breakdown. The role demands strong leadership, meticulous attention to detail, and the ability to manage service staff in a fast-paced environment.

You will coordinate with kitchen and logistics, train new staff, uphold health and safety standards, and continuously improve service delivery to exceed client expectations across Pretoria and

Qualifications

• Minimum 4 years in a supervisory/management role within catering or hospitality.
• Experience managing teams of service staff during events.
• Strong understanding of catering operations, event setup and service etiquette.
• Excellent leadership, communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends and public holidays.
• Physical stamina to handle event setup, service and breakdown.
• Knowledge of health and safety regulations in food service environments.
• Good organizational skills and attention to detail.
• Passion for providing excellent customer service.

Responsibilities

• Supervise and lead a team of catering staff, including servers, bartenders, and setup crews, ensuring adherence to service standards.
• Oversee event setup, ensuring venues are prepared according to client specifications and company standards.
• Manage on-site service during events, ensuring seamless execution of food and beverage service.
• Coordinate with the kitchen and logistics teams to guarantee timely delivery and proper presentation of food.
• Train new staff members on service protocols, safety procedures, and client interaction.
• Monitor inventory of service equipment and supplies, reporting any shortages or damages.
• Address and resolve any issues or client concerns that arise during events promptly and professionally.
• Ensure all areas are cleaned and restored to their original condition post-event.
• Assist in developing and implementing operational policies and procedures to enhance efficiency.
• Maintain a safe and sanitary work environment, adhering to all health and safety regulations.

Skills

Leadership

Staff management

Event coordination

Customer service

Problem solving

Flexibility

Health & safety awareness

Attention to detail

Job description

About the Role

Our client, a distinguished catering service provider in Pretoria, Gauteng , is actively seeking a seasoned and highly organized Senior Catering Operations Supervisor. This critical role involves overseeing the day-to-day operational efficiency of the catering department, ensuring that all events are executed flawlessly from setup to breakdown. The successful candidate will be responsible for managing service staff, maintaining impeccable standards of service and presentation, and ensuring client satisfaction. This position demands strong leadership, exceptional problem-solving abilities, and a keen eye for detail in a demanding, fast-paced environment. Join a reputable organization that prides itself on delivering exceptional culinary experiences and professional service across Pretoria and its surrounding regions.

Key Responsibilities

• Supervise and lead a team of catering staff, including servers, bartenders, and setup crews, ensuring adherence to service standards.
• Oversee event setup, ensuring venues are prepared according to client specifications and company standards.
• Manage on-site service during events, ensuring seamless execution of food and beverage service.
• Coordinate with the kitchen and logistics teams to guarantee timely delivery and proper presentation of food.
• Train new staff members on service protocols, safety procedures, and client interaction.
• Monitor inventory of service equipment and supplies, reporting any shortages or damages.
• Address and resolve any issues or client concerns that arise during events promptly and professionally.
• Ensure all areas are cleaned and restored to their original condition post-event.
• Assist in developing and implementing operational policies and procedures to enhance efficiency.
• Maintain a safe and sanitary work environment, adhering to all health and safety regulations.

Requirements

• A minimum of 4 years of experience in a supervisory or management role within the catering or hospitality industry.
• Proven experience in managing teams of service staff during events.
• Strong understanding of catering operations, event setup, and service etiquette.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to troubleshoot and resolve issues effectively under pressure.
• Ability to work flexible hours, including nights, weekends, and public holidays.
• Physical stamina to handle the demands of event setup, service, and breakdown.
• Knowledge of health and safety regulations in food service environments.
• Good organizational skills and attention to detail.
• A passion for providing excellent customer service.

Benefits

• Competitive remuneration package.
• Opportunity to play a key role in a respected catering company in Pretoria .
• Work in a dynamic and often exciting event environment.
• Potential for career growth into event management roles.
• Gain experience with a diverse range of prestigious events.
• Be part of a professional and dedicated team.
• Regular performance reviews and feedback sessions.
• Contribution to the successful delivery of high-quality client events.