About the Role
Our client, a premier provider of event catering services in Durban , is seeking a highly organized and proactive Senior Catering Operations Coordinator to join their growing team. This role will involve a hybrid work model, offering a blend of remote flexibility and in-office collaboration to manage the intricate logistics of our catering operations. You will be responsible for ensuring the smooth execution of all catered events, from initial client booking through to post-event follow-up. This includes coordinating staffing, managing equipment, liaising with vendors, and overseeing event setup and breakdown. The ideal candidate will possess excellent problem-solving skills, a meticulous attention to detail, and a strong understanding of the demands within the fast-paced catering industry. Your contribution will be vital in maintaining our high standards of service and client satisfaction.
Key Responsibilities
- Coordinate and schedule all catering staff, ensuring adequate coverage for events based on requirements and availability.
- Manage the logistics of event equipment, including inventory, maintenance, and timely delivery to venues.
- Liaise with external vendors, such as venue managers, florists, and entertainment providers, to ensure seamless event integration.
- Oversee the setup and breakdown of catering services at event venues, ensuring adherence to timelines and client specifications.
- Prepare detailed event briefs and operational plans for kitchen and service teams, ensuring clear communication and understanding.
- Assist in managing catering budgets, tracking expenses, and identifying cost-saving opportunities.
- Conduct site visits to venues to assess operational needs and identify potential challenges.
- Act as a point of contact for clients on event days, addressing any immediate needs or concerns.
- Maintain accurate records of event details, client feedback, and operational performance for continuous improvement.
- Ensure compliance with all health, safety, and hygiene standards throughout all catering operations.
Requirements
- Minimum of 3-5 years of experience in event coordination, hospitality management, or a similar role within the catering industry.
- Proven ability to manage complex logistics and coordinate multiple tasks simultaneously.
- Excellent organizational and time management skills, with a keen eye for detail.
- Strong communication and interpersonal skills, capable of building rapport with clients, staff, and vendors.
- Proficiency in event management software and standard office applications.
- Ability to work effectively both independently and as part of a hybrid team.
- Flexibility to work irregular hours, including evenings and weekends, as dictated by event schedules.
- Problem-solving skills and the ability to remain calm under pressure.
- Experience with budget management and cost control is advantageous.
Benefits
- Competitive salary package.
- Hybrid work arrangement offering work-life balance.
- Opportunity to work with a reputable and expanding catering company.
- Access to a variety of exciting events and venues across Durban .
- Professional development and training opportunities.
- A supportive team environment that values collaboration and dedication.
- Employee perks and discounts on company services.