About the Role
Our client, a dynamic and growing Catering enterprise operating in Pretoria , is seeking a highly organized and detail-oriented Senior Catering Coordinator . This role is essential in ensuring the smooth logistical planning and execution of all catering events, from initial client inquiry through to post-event follow-up. You will play a key part in client liaison, menu customization, and coordinating with the kitchen and service teams to deliver exceptional experiences. The ideal candidate will have a strong background in event coordination or hospitality management, with a keen understanding of the intricacies involved in delivering successful catering services. Based in Pretoria, Gauteng , this position demands a proactive individual with excellent communication and problem-solving skills. We are looking for a professional who is passionate about creating seamless events and dedicated to upholding our client's reputation for quality and reliability. This role offers significant opportunities for professional development within a supportive and fast-paced environment.
Key Responsibilities
- Serve as the primary point of contact for clients, managing inquiries and developing customized catering solutions.
- Coordinate all logistical aspects of catering events, including scheduling, venue liaison, and resource allocation.
- Collaborate closely with the culinary team to finalize menus, ensuring dietary requirements and client preferences are met.
- Liaise with service staff and external vendors to guarantee seamless event execution.
- Prepare detailed event orders and timelines for all stakeholders.
- Manage event budgets, ensuring profitability and accurate costings.
- Oversee on-site event execution as required, troubleshooting any issues that arise.
- Conduct post-event evaluations and client feedback sessions.
- Maintain and update client records and event management systems.
- Contribute to the continuous improvement of catering processes and client service standards for our client in Pretoria .
Requirements
- A minimum of 3 years of experience in event coordination, hospitality, or a similar role within the Catering industry.
- Demonstrated experience in client relations and account management.
- Strong organizational and time management skills, with meticulous attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in event management software and standard office applications.
- Ability to manage budgets and understand financial implications of catering services.
- A proactive approach to problem-solving and crisis management.
- Team player with the ability to work collaboratively across departments.
- Flexibility to work varying hours, including evenings and weekends, as dictated by event schedules in Gauteng .
- Passion for the hospitality industry and delivering exceptional client experiences.
Benefits
- Competitive salary and potential for growth within the company.
- Opportunity to work on a diverse range of exciting catering events in Pretoria .
- Be part of a respected and growing Catering business.
- Professional development and training programs.
- A collaborative and supportive team atmosphere.
- Exposure to various aspects of event planning and execution.
- Company-provided mobile phone and laptop.
- Mileage reimbursement for business travel related to events.