Senior Automotive Service Lead — Customer Experience

Placements24; Mossel Bay; Vor Ort; ZAR 240.000 - 360.000; Vollzeit

Zusammenfassung

Placements24 in Mossel Bay, Western Cape, is seeking a Senior Automotive Service Advisor to lead its service department on-site. You will be the primary contact for customers, guiding them from drop-off to pick-up and ensuring a smooth service experience.

The ideal candidate has strong communication and sales skills, a proven track record in automotive service, and the ability to manage schedules and coordinate with technicians to deliver timely repairs.

Qualifikationen

• Experience in automotive service management or similar field.
• Strong customer-facing and sales abilities.
• Proven leadership and team coordination skills.

Aufgaben

• Lead the service department and set priorities.
• Diagnose customer concerns and recommend repairs.
• Coordinate with technicians to schedule work.
• Ensure high standards of customer satisfaction.

Kenntnisse

Customer service

Sales

Leadership

Communication

Jobbeschreibung

Placements24 in Mossel Bay, Western Cape, is seeking a Senior Automotive Service Advisor to lead its service department on-site. You will be the primary contact for customers, guiding them from drop-off to pick-up and ensuring a smooth service experience.

The ideal candidate has strong communication and sales skills, a proven track record in automotive service, and the ability to manage schedules and coordinate with technicians to deliver timely repairs.