Senior Account Manager - Stellenbosch

Placements24; Stellenbosch; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Retirement planning

Professional development

Industry conferences

Job summary

Placements24 is seeking a Senior Account Manager to oversee and grow key client relationships in Stellenbosch and the Western Cape. You will be the primary contact for major accounts, align our client solutions with evolving business needs, and drive long-term partnerships.

This role blends office strategy sessions with client-site engagements, requiring strong business acumen, exceptional communication, and a proven ability to navigate complex portfolios while achieving revenue growth.

Qualifications

• Extensive experience in account management or related client-facing sales roles.
• Proven track record of managing large key accounts and achieving growth targets.
• Strong communication, negotiation, and presentation skills; proficient with CRM tools.

Responsibilities

• Manage a portfolio of high-value client accounts and nurture relationships.
• Develop and execute strategic account plans to drive revenue growth.
• Conduct regular business reviews to assess performance and identify opportunities.
• Collaborate with internal teams to ensure seamless delivery of products and services to clients.
• Negotiate contract renewals and expansions on favorable terms for both parties.
• Act as trusted advisor, delivering insights that drive client business forward.

Skills

Account management

Client-facing sales

Communication skills

Negotiation

Presentation skills

CRM software

Sales tools

Tools

CRM platforms

Job description

About the Role

Our client is seeking an experienced and strategic Senior Account Manager to oversee and grow key client relationships within the vibrant Stellenbosch area. This role is crucial for maintaining client satisfaction, identifying upselling and cross-selling opportunities, and ensuring long-term partnership success. You will act as the primary point of contact for major accounts, understanding their evolving business needs and aligning Our client's solutions accordingly. The ideal candidate possesses strong business acumen, exceptional communication skills, and a proven ability to manage complex client portfolios in the dynamic Western Cape market, blending office-based strategy sessions with client-site engagements.

Key Responsibilities

• Manage a portfolio of high-value client accounts, fostering strong and lasting relationships.
• Develop and execute strategic account plans to achieve revenue growth and client retention goals.
• Conduct regular business reviews with clients to assess performance and identify new opportunities.
• Collaborate with internal teams to ensure seamless delivery of products and services to clients.
• Negotiate contract renewals and expansions, ensuring favorable terms for both parties.
• Act as a trusted advisor to clients, providing insights and solutions that drive their business forward.

Requirements

• Significant experience in Account Management or a related client-facing sales role, preferably in Stellenbosch .
• Demonstrated success in managing large or key accounts and exceeding retention and growth targets.
• Exceptional communication, negotiation, and presentation skills.
• Strong understanding of business principles and the ability to grasp complex product/service offerings.
• Proficiency in CRM software and sales management tools.
• A proactive, problem-solving attitude and the ability to work effectively in a hybrid model.

Benefits

• Competitive salary with significant bonus potential based on account performance.
• Comprehensive health benefits and retirement planning options.
• Professional development opportunities and access to industry conferences.
• Hybrid work model offering flexibility between office and remote work.
• Exposure to a diverse and prestigious client base in the Western Cape.