Account Manager - Centurion

Placements24; Centurion; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health and wellness program

Career advancement opportunities

Competitive salary with performance-b​

Bonus potential

Job summary

Placements24 is seeking an experienced Account Manager to oversee a portfolio of client relationships in Centurion, Gauteng. You will understand client needs, ensure high satisfaction, and drive revenue growth with upsell opportunities.

As the primary contact, you will coordinate with internal teams, conduct business reviews, and identify service enhancements based on client feedback. The role offers a hybrid work arrangement and opportunities for professional development.

Qualifications

• 3+ years of experience in Account Management or related sales role.
• Strong understanding of CRM techniques and sales principles.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to manage multiple accounts and prioritize.

Responsibilities

• Manage a portfolio of assigned client accounts with high satisfaction and retention.
• Develop and execute strategic account plans to drive revenue and upsell within existing accounts.
• Serve as the main liaison between clients and internal teams to resolve issues promptly.
• Conduct regular business reviews, present new solutions, and demonstrate value.
• Identify opportunities for product or service enhancements based on client feedback.

Skills

CRM proficiency

Account management

Communication

Negotiation

Multi-account management

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

Job description

About the Role

Our client is seeking an experienced and personable Account Manager to oversee and grow key client relationships in Centurion, Gauteng . This role focuses on understanding client needs, providing exceptional service, and identifying opportunities for account expansion. You will act as the primary point of contact for your portfolio of clients, ensuring their satisfaction and fostering long-term partnerships. This is an excellent opportunity to join a forward-thinking company that values client success and offers a stimulating work environment with opportunities for professional growth and development.

Key Responsibilities

• Manage a portfolio of assigned client accounts, ensuring high levels of client satisfaction and retention.
• Develop and execute strategic account plans to achieve revenue growth and upsell/cross-sell targets within existing accounts.
• Serve as the main liaison between clients and internal departments, ensuring clear communication and prompt resolution of issues.
• Conduct regular business reviews with clients to assess their needs, present new solutions, and reinforce the value of our client's offerings.
• Identify opportunities for product or service enhancements based on client feedback and market intelligence.
• Track and report on account performance, client satisfaction metrics, and sales forecasts to management.

Requirements

• Minimum of 3 years of experience in Account Management , client relations, or a related sales role.
• Strong understanding of sales principles and customer relationship management (CRM) techniques.
• Excellent communication, presentation, and negotiation skills, with a client-centric approach.
• Proven ability to manage multiple accounts simultaneously and prioritize effectively.
• Familiarity with the business landscape in Centurion and surrounding regions is advantageous.
• Bachelor's degree in Business, Marketing, or a related field preferred.

Benefits

• Competitive salary package with performance-based bonuses and incentives.
• Hybrid work arrangement providing flexibility and a balance between remote work and office presence.
• Access to a comprehensive health and wellness program.
• Opportunities for continuous learning, skill development, and career advancement.
• A positive and collaborative company culture focused on mutual success.