Senior Account Manager - Enterprise Clients

Placements24; Sandton; On-site; ZAR 700,000 - 1,200,000; Full time

Benefits offered by this job

Car allowance

Travel expenses covered

Performance bonus

Professional development

Generous vacation policy

Job summary

WhatJobs Direct in Sandton, Gauteng, is seeking a Senior Account Manager to drive growth and retention for a portfolio of enterprise clients. You will act as the trusted advisor, manage stakeholder relationships, and coordinate with product, support and sales teams to ensure exceptional delivery of solutions.

The role requires a strategic thinker with a track record in revenue growth, strong communication and negotiation skills, and willingness to travel as needed within the region.

Qualifications

• 7+ years in account management or sales for enterprise clients.
• Track record of revenue growth in large accounts.
• Experience with solution selling to enterprises.
• Strong communication and stakeholder management.
• Proficiency with Salesforce or similar CRM.
• Willingness to travel within the Sandton region.

Responsibilities

• Develop and execute strategic account plans for enterprise clients to maximize growth and retention.
• Serve as main point of contact and trusted advisor for key client stakeholders.
• Conduct regular business reviews to assess satisfaction and upsell opportunities.
• Deepen relationships by aligning solutions with client objectives.
• Collaborate with product, support and sales operations to ensure delivery.
• Negotiate renewals and identify expansion opportunities within accounts.
• Address client concerns and risks to maintain high satisfaction.
• Prepare reports on account status, performance, and outlook.

Skills

Account management

Sales

Relationship building

Communication

Negotiation

Presentation

Strategic thinking

Analytics

Travel willingness

Education

Bachelor's degree in Business/Marketing

MBA

Tools

Salesforce

Job description

About the Role

Our client, WhatJobs Direct, is seeking an experienced and strategic Senior Account Manager to manage and grow relationships with their key enterprise clients in Sandton, Gauteng . This role is critical for ensuring client satisfaction, retention, and identifying opportunities for account expansion. The ideal candidate will possess a deep understanding of enterprise-level business needs, exceptional client relationship management skills, and a proven ability to drive revenue growth within existing accounts. You will serve as the primary point of contact for a portfolio of high-value clients, acting as a trusted advisor and ensuring the successful delivery of our client's solutions. This position requires a proactive, results-oriented professional who can navigate complex organizational structures and build strong, long-lasting partnerships. If you are a seasoned sales professional with a passion for client success and a drive for excellence, this is an outstanding opportunity. Our client offers a dynamic environment and excellent career prospects.

Key Responsibilities

• Develop and execute strategic account plans for a portfolio of enterprise clients to maximize growth and retention.
• Serve as the main point of contact and trusted advisor for key client stakeholders.
• Conduct regular business reviews to assess client satisfaction, identify needs, and explore opportunities for upselling and cross-selling.
• Deepen relationships with clients by understanding their business objectives and aligning our client's solutions accordingly.
• Collaborate with internal teams (e.g., product, support, sales operations) to ensure seamless delivery and exceptional client experience.
• Negotiate contract renewals and identify opportunities for expanding services within existing accounts.
• Proactively identify and address any client concerns or potential risks to maintain high satisfaction levels.
• Stay informed about industry trends, client business strategies, and competitive landscapes.
• Prepare and deliver comprehensive reports on account status, performance, and future outlook.
• Achieve and exceed client retention and revenue growth targets for assigned accounts.

Requirements

• Minimum of 7 years of experience in Account Management, Sales, or Client Relationship Management, with a strong focus on enterprise clients.
• Proven track record of successfully managing large, complex accounts and achieving revenue growth targets.
• Deep understanding of enterprise-level business challenges and solution selling.
• Exceptional communication, presentation, negotiation, and interpersonal skills.
• Demonstrated ability to build and maintain strong, long-term relationships with senior stakeholders.
• Bachelor's degree in Business, Marketing, or a related field.
• MBA is a plus.
• Proficiency in CRM software (e.g., Salesforce) and a strong understanding of sales processes.
• Strategic thinker with excellent problem-solving and analytical abilities.
• Ability to travel as needed within the Sandton, Gauteng region and occasionally further.
• Proactive, self-motivated, and capable of working independently while collaborating effectively with a team.

Benefits

• Competitive base salary with a lucrative performance-based bonus and commission structure.
• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional development and advanced sales training.
• Generous vacation and paid time off policy.
• Car allowance and travel expenses covered.
• Access to exclusive industry events and client forums.
• A supportive and collaborative team environment focused on success.
• Retirement savings plan with company contributions.
• Recognition programs for top performers.
• Potential for leadership roles within the account management team.