Account Manager - Sandton

Placements24; Sandton; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Healthcare

Retirement benefits

Career progression

Hybrid work model

Networking events

Job summary

Placements24 is seeking an Account Manager to nurture and expand relationships with key clients in Sandton, Gauteng. You will serve as the primary contact, align client needs with internal resources, and drive revenue growth in a hybrid work setup.

The role emphasizes strong communication, negotiation, and strategic account management within a dynamic team and prime business district.

Qualifications

• Experience in an account management or client-facing sales role.
• Proven ability to build and maintain client relationships.
• Excellent written and spoken communication and presentation skills.

Responsibilities

• Manage and grow a portfolio of client accounts in the Sandton area.
• Develop relationships with key stakeholders and understand client objectives.
• Identify upsell/cross-sell opportunities and drive revenue growth.
• Conduct regular business reviews and track account performance.
• Coordinate with sales, support and product teams to deliver service excellence.
• Negotiate renewals and manage client expectations.

Skills

Client relationship management

Negotiation

Communication skills

CRM proficiency

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

Job description

About the Role

Our client is seeking a dynamic and client-focused Account Manager to join their prestigious team in the heart of Sandton, Gauteng . This role is responsible for nurturing and expanding relationships with a portfolio of key clients, ensuring their continued satisfaction and driving revenue growth. You will act as the primary point of contact, understanding client needs, and coordinating internal resources to deliver exceptional service. This position offers a hybrid work arrangement, blending in-office collaboration with remote flexibility, ideal for professionals seeking a balanced and impactful career in a prime business district.

Key Responsibilities

• Manage and grow a portfolio of assigned client accounts within the Sandton area.
• Develop strong, trusted relationships with key stakeholders at client organizations.
• Understand client business objectives and ensure our client's solutions meet their evolving needs.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews with clients to assess performance and satisfaction.
• Collaborate with internal teams (sales, support, product) to ensure seamless service delivery.
• Negotiate contract renewals and manage client expectations effectively.
• Track account health, proactively address issues, and drive client retention.
• Stay informed about industry trends and competitive offerings.
• Achieve revenue growth targets for your assigned accounts.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role.
• Demonstrated ability to build and maintain strong client relationships.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of sales cycles and account management principles.
• Familiarity with the business landscape in Gauteng , particularly Sandton .
• Proficiency in CRM software and sales reporting tools.
• Bachelor's degree in Business, Marketing, or a related field.
• Ability to manage time effectively and work independently in a hybrid setup.
• A proactive approach to problem-solving and client satisfaction.

Benefits

• Competitive salary with attractive commission and bonus opportunities.
• Comprehensive medical and retirement benefits package.
• Opportunities for professional development and career progression.
• A vibrant and supportive team environment in a prime location.
• Flexible working arrangements within the hybrid model.
• Access to networking events and industry conferences.
• Potential for growth into senior account management roles.
• Employee recognition programs.