Account Manager - Technology Solutions

Placements24; Randburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary with uncapped coms

Hybrid work arrangement

Laptop and mobile provided

Professional development and certs

Generous paid time off

Bonuses and recognition

Job summary

Placements24 in Randburg, Gauteng, is seeking an experienced Account Manager to lead a portfolio of key enterprise clients in a hybrid work setup. You will align technology offerings with client needs, drive revenue growth, and provide strategic guidance to maximize ROI.

The role requires 6+ years in technology sales or account management, strong IT knowledge, and excellent communication and negotiation skills.

Qualifications

• Minimum of 6 years in account management or technology sales.
• Proven track record with enterprise accounts and revenue targets.
• Strong understanding of IT infrastructure, software, and cloud tech.
• Excellent communication, negotiation, and presentation skills.
• CRM proficiency (Salesforce) and hybrid-work experience.
• Bachelor's degree in Business or IT or related field.
• Strategic thinker with strong problem-solving abilities.

Responsibilities

• Manage and grow a portfolio of key enterprise accounts as primary contact.
• Develop strategic account plans to drive revenue growth and satisfaction.
• Conduct regular business reviews to assess needs and value.
• Collaborate with pre-sales, tech support and product teams for delivery.
• Negotiate contracts, renewals, and upsell opportunities.
• Monitor client health and address issues or escalations.
• Stay updated on industry trends and competitive offerings.
• Prepare forecasts and reports on account status and pipeline.
• Represent the company professionally in meetings and events.

Skills

Enterprise account management

Technology sales

CRM proficiency

Negotiation

Presentation skills

Relationship building

Education

Bachelor's degree in Business or IT

Tools

Salesforce

Job description

About the Role

Our client, a leading provider of advanced technology solutions and IT services, is seeking an experienced and dynamic Account Manager to join their vibrant team in Randburg, Gauteng. This role is central to managing and nurturing relationships with a portfolio of key enterprise clients, ensuring their success and driving revenue growth. You will be responsible for understanding client business needs, aligning our technology offerings, and providing strategic guidance to maximize their return on investment. The ideal candidate possesses a strong understanding of the technology landscape, exceptional client relationship management skills, and a proven ability to exceed sales and retention targets. We are looking for a proactive individual who can operate effectively in a hybrid work environment, balancing client-facing activities with strategic planning. This is an outstanding opportunity to make a significant impact within a rapidly evolving tech sector in Randburg.

Key Responsibilities

• Manage and grow a portfolio of key enterprise accounts, serving as the primary point of contact for all client needs.
• Develop and implement strategic account plans to drive revenue growth, client satisfaction, and long-term partnerships.
• Conduct regular business reviews with clients to assess their needs, demonstrate value, and identify new opportunities.
• Collaborate with pre-sales, technical support, and product teams to ensure seamless delivery of solutions.
• Negotiate contracts, renewals, and upsell opportunities to achieve sales targets.
• Monitor client health and proactively address any potential issues or escalations.
• Stay updated on industry trends, emerging technologies, and competitive offerings.
• Prepare accurate forecasts and reports on account status and sales pipeline.
• Represent the company professionally in client meetings and at industry events.

Requirements

• Minimum of 6 years of experience in account management or sales, with a focus on technology solutions or IT services.
• Proven track record of successfully managing enterprise-level accounts and exceeding revenue targets.
• Strong understanding of IT infrastructure, software, and cloud technologies.
• Excellent communication, negotiation, and presentation skills.
• Ability to build rapport and foster strong, lasting relationships with clients.
• Proficiency in CRM software (e.g., Salesforce) and sales methodologies.
• Experience working in a hybrid work environment is preferred.
• Bachelor's degree in Business, Information Technology, or a related field.
• Strategic thinker with strong problem‑solving abilities.

Benefits

• Competitive salary and uncapped commission structure.
• Comprehensive medical, dental, and vision insurance plans.
• Opportunities for professional development and certifications.
• Hybrid work arrangement promoting work‑life balance.
• Company‑provided laptop and mobile phone.
• Generous paid time off.
• Performance‑based bonuses and recognition programs.
• Collaborative and innovative work culture.