Sandton Client Relationship Lead — Tech Solutions

Placements24; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Commission/bonus structure

Medical aid

Life insurance

Retirement fund

Professional development

Sandton location

Travel opportunities

Job summary

Placements24 in Sandton, Gauteng, seeks an experienced Client Relationship Manager to nurture and expand relationships with key clients, ensuring success with our client’s technical solutions.

You will be the primary liaison, understanding client needs, advocating internally, and driving value through offerings. This role demands strategic thinking, strong communication, and a proactive approach to retention and growth.

Qualifications

• 5+ years in account management or client relationship roles with technical solutions.
• Proven success in growing key client accounts and strategic partnerships.
• Strong communication, presentation, and negotiation skills.

Responsibilities

• Develop and maintain strong relationships with a portfolio of key clients.
• Understand client objectives and propose technical solutions.
• Serve as main client contact, addressing needs and concerns.
• Conduct regular reviews to demonstrate value and identify upsell opportunities.
• Collaborate with internal teams to ensure seamless delivery.
• Monitor satisfaction and address issues proactively.
• Gather feedback to inform product and service improvements.
• Manage contract renewals and negotiations.

Skills

Client relationship mgmt

Account management

Communication

Negotiation

Strategic thinking

Salesforce

Cross-functional collaboration

Education

Bachelor's degree in Business, Marketing, Computer Science, or related field

Tools

Salesforce

Project management tools

Job description

Placements24 in Sandton, Gauteng, seeks an experienced Client Relationship Manager to nurture and expand relationships with key clients, ensuring success with our client’s technical solutions.

You will be the primary liaison, understanding client needs, advocating internally, and driving value through offerings. This role demands strategic thinking, strong communication, and a proactive approach to retention and growth.