Sales & Service Consultant: Onboarding & Activation

Lesaka Technologies Inc.; Bushbuckridge; On-site; ZAR 180,000 - 270,000; Full time

Benefits offered by this job

Health insurance

Job summary

Lesaka Technologies Inc. is seeking a customer-focused professional to engage clients, identify needs, and educate them on digital banking channels. You will assist with account servicing and onboarding while upholding FAIS, POPI, and other regulatory requirements.

The role emphasizes activation, compliance, and delivering excellent customer experiences, with opportunities to contribute to sales targets and service improvements within a dynamic team environment.

Qualifications

• FAIS compliance knowledge and regulatory awareness.
• Customer-focused with sales capability and targets.
• Microsoft Office literacy and basic data entry.
• Understanding of digital banking channels is a plus.

Responsibilities

• Handle customer engagements and identify needs.
• Educate customers on digital channels and activation.
• Maintain regulatory and compliance standards.
• Achieve sales and service targets through effective servicing.
• Assist with account servicing and origination where needed.

Skills

Customer service

Sales focus

Regulatory compliance

Education

NQF 4

NQF 5 recommended

Regulatory exam

Diploma/Higher Certificate NQF6

Tools

MS Office

Job description

Lesaka Technologies Inc. is seeking a customer-focused professional to engage clients, identify needs, and educate them on digital banking channels. You will assist with account servicing and onboarding while upholding FAIS, POPI, and other regulatory requirements.

The role emphasizes activation, compliance, and delivering excellent customer experiences, with opportunities to contribute to sales targets and service improvements within a dynamic team environment.