Digital Sales & Activation Consultant

Lesaka Technologies Inc.; Bushbuckridge; On-site; ZAR 180,000 - 270,000; Full time

Job summary

Lesaka Technologies Inc. is seeking a customer-focused sales and service professional to drive digital migration and activation across our banking channels. You will ensure regulatory checks (FAIS, FICA, POPI, NCR) are followed, educate customers on digital channels, and support account servicing while meeting sales targets.

The role emphasizes ethical conduct, strong client service, and the ability to adapt to evolving financial services regulations within a collaborative team environment.

Qualifications

• 1-2 years related experience in financial services or customer-facing roles.
• FAIS compliance knowledge is required.
• Knowledge of customer due diligence and regulatory checks is preferred.

Responsibilities

• Leads identified opportunities to convert into sales.
• Ensure activities support cost containment and reduction.
• Educate customers on digital channels to maximize adoption.
• Engage customers in line with our brand promise and provide solutions.
• Prioritize activation during onboarding for a smooth start.
• Maintain high ethical standards in all interactions.
• Adhere to Treating Customer Fairly (TCF) principles.
• Streamline customer interactions to migrate cash transactions to digital channels.
• Resolve customer queries promptly within agreed timelines.
• Contribute to client retention through proactive service and issue resolution.
• Comply with internal procedures and regulatory requirements.
• Fulfilling transactions above benchmarks while delivering excellent service.
• Demonstrate alignment with organizational values and teamwork.
• Take accountability for personal performance and development.
• Adapt to changing business and customer needs.
• Support team effectiveness and knowledge growth.

Skills

Customer focus

Sales mindset

Regulatory awareness

Team collaboration

Effective communication

Education

NQF 4 qualification

NQF 5 qualification

Regulatory Exam qualification

Business Diploma or Higher Certificate (NQF 6)

Microsoft Office literate

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. is seeking a customer-focused sales and service professional to drive digital migration and activation across our banking channels. You will ensure regulatory checks (FAIS, FICA, POPI, NCR) are followed, educate customers on digital channels, and support account servicing while meeting sales targets.

The role emphasizes ethical conduct, strong client service, and the ability to adapt to evolving financial services regulations within a collaborative team environment.