Digital Activation & Sales Consultant

Lesaka Technologies Inc.; Nkomazi; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Lesaka Technologies Inc. is seeking a customer-focused professional in Mpumalanga to drive activation of digital channels and educate customers on available services. You will handle onboarding, regulatory checks including FICA/POPI, and ensure service excellence while meeting sales targets.

With 1–2 years of related experience and FAIS exposure, you will work in a team‑oriented environment, upholding integrity and compliance while resolving inquiries promptly and maintaining customer trust.

Qualifications

• FAIS compliance knowledge and honesty/integrity are required.
• Regulatory exams and qualifications specified (Regulatory Exam).
• Proven ability to manage customer accounts and regulatory checks.

Responsibilities

• Lead sales opportunities and ensure activities support cost containment.
• Educate customers on correct digital channels to maximise channel optimisation.
• Onboard customers with activation as a priority and provide compliant service.
• Resolve customer queries within agreed timelines while maintaining service quality.
• Adhere to Treating Customers Fairly (TCF) and regulatory guidelines.
• Maintain customer relationships to prevent account closures and losses.

Skills

Customer engagement

Regulatory compliance

FICA/POPI knowledge

Leadership / self-management

Microsoft Office

Education

NQF 4 Qualification

NQF 5 qualification (FSB prescribed)

Regulatory Exam qualification

Business Diploma or Higher Certificate (NQF6)

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. is seeking a customer-focused professional in Mpumalanga to drive activation of digital channels and educate customers on available services. You will handle onboarding, regulatory checks including FICA/POPI, and ensure service excellence while meeting sales targets.

With 1–2 years of related experience and FAIS exposure, you will work in a team‑oriented environment, upholding integrity and compliance while resolving inquiries promptly and maintaining customer trust.