Sales & Service Consultant: Digital Activation & Care

Lesaka Technologies Inc.; Bushbuckridge; A distancia; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Lesaka Technologies Inc. is seeking a customer-focused professional in Bushbuckridge to drive sales and service while ensuring regulatory compliance.

The role involves guiding customers through digital channels, activation processes, and secure handling of information, with strong emphasis on FAIS standards. You will work to meet sales targets, retain clients through high-quality service, and follow established processes to safeguard customer data and compliance with FICA, POPI and NCR

Formación

• Minimum qualification: NQF 4.
• Preferred: NQF 5 qualification per FSB guidance.
• Regulatory Exam qualification required.
• Diploma or Higher Certificate at NQF level 6.
• Microsoft Office literacy is expected.

Responsabilidades

• Leads customer engagement to identify needs.
• Ensure regulatory checks (FICA, POPI, NCR) are completed.
• Assist with account servicing and origination.
• Handle client queries and refer non-operational matters to team lead.
• Meet sales and service targets and minimize losses.
• Educate customers on digital channels and activation.

Conocimientos

FAIS

Customer service

Sales targets

Regulatory knowledge

Educación

NQF 4 Qualification

NQF 5 qualification (FSB)

Regulatory Exam qualification

Diploma/Higher Certificate NQF6

Herramientas

Microsoft Office

Descripción del empleo

Lesaka Technologies Inc. is seeking a customer-focused professional in Bushbuckridge to drive sales and service while ensuring regulatory compliance.

The role involves guiding customers through digital channels, activation processes, and secure handling of information, with strong emphasis on FAIS standards. You will work to meet sales targets, retain clients through high-quality service, and follow established processes to safeguard customer data and compliance with FICA, POPI and NCR