Digital Sales & Service Consultant

Lesaka Technologies Inc.; Nkomazi; Remote; ZAR 240,000 - 360,000; Full time

Job summary

Lesaka Technologies Inc. seeks a customer-focused professional to acquire and educate customers, drive digital migration, and ensure activation of cross- complementary products. You will verify customer identities, perform regulatory checks, and support account servicing and origination.

The role emphasizes meeting sales targets, maintaining service quality, and adhering to FAIS, FICA, POPI, and NCR guidelines while handling customer interactions with integrity and a strong focus on compliance.

Qualifications

• FAIS guidelines compliance (Honesty and Integrity).
• Adhere to Treating Customers Fairly (TCF) principles.
• Comply with FICA, POPI and NCR guidelines.
• Refer matters outside policy to supervisor.

Responsibilities

• Leads identified sales opportunities to achieve targets.
• Educate customers on digital channels for channel optimisation.
• Onboard customers with activation as a priority.
• Ensure ethical behaviour and regulatory compliance.
• Resolve customer queries within agreed timelines.

Skills

Customer engagement

Regulatory checks

Teamwork

Adaptability

Education

NQF 4 Qualification

NQF 5 qualification

Regulatory Exam qualification

Diploma or Higher Certificate (NQF6)

Microsoft Office literacy

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. seeks a customer-focused professional to acquire and educate customers, drive digital migration, and ensure activation of cross- complementary products. You will verify customer identities, perform regulatory checks, and support account servicing and origination.

The role emphasizes meeting sales targets, maintaining service quality, and adhering to FAIS, FICA, POPI, and NCR guidelines while handling customer interactions with integrity and a strong focus on compliance.