Digital Sales & Service Consultant

Lesaka Technologies Inc.

Mpumalanga

A distancia

ZAR 200.000 - 300.000

Jornada completa

Hace 3 días

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Descripción de la vacante

Lesaka Technologies Inc. in Mpumalanga is seeking a customer service and sales oriented professional to drive activation, educate customers, and ensure regulatory compliance. You will engage clients, verify their needs, and guide them through digital channels to maximise convenience.

The role emphasizes honesty, Treating Customers Fairly, and achieving sales targets while maintaining strong risk controls. You will work with teams to resolve queries, retain customers, and promote compliant

Formación

Minimum Qualification: NQF 4 Qualification
Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
Regulatory Exam qualification
An appropriate recognised business Diploma or Higher Certificate at NQF level 6
Microsoft Office literacy

Responsabilidades

Leads identified converted into successful sales.
Ensure activities support cost containment and reduction.
Educate customers on correct digital channels to maximize channel optimisation.
Converse with our customers by living up to our brand promise of HIGH FIVE at all times and provide helpful solutions.
Adhere to Treating Customer Fairly principles in all that you do.
Resolve all customer queries efficiently and within timelines.
Maintain account servicing and onboarding activities with compliance.