Digital Activation & Sales Consultant

Lesaka Technologies Inc.; Cullinan; Remote; ZAR 180,000 - 260,000; Full time

Job summary

Lesaka Technologies Inc. is seeking a customer-focused professional in Gauteng to drive digital migration, activate accounts, and promote cross-sell opportunities.

You will handle regulatory checks (FICA, POPI, NCR), ensure Treated Customer Fairly practices, and support day-to-day customer servicing to uphold service excellence. The role emphasizes teamwork, leadership and adherence to internal guidelines while meeting sales targets and preventing losses.

Qualifications

• FAIS compliance knowledge and honesty/integrity.
• Adhere to Treating Customers Fairly (TCF) guidelines.
• Experience with customer analytics and regulatory checks.

Responsibilities

• Lead identified sales opportunities and convert to sales.
• Educate customers on digital channels to maximise channel usage.
• Ensure activation onboarding is prioritised and onboarding is smooth.
• Resolve customer queries within agreed timelines and maintain service levels.
• Maintain compliance and manage risk according to guidelines.
• Take accountability for personal development and team collaboration.

Skills

Customer engagement

Regulatory checks

FAIS compliance

Teamwork

Leadership

Education

NQF 4 qualification

NQF 5 qualification (FSB prescribed)

Regulatory exam qualification

Diploma or Higher Certificate (NQF6)

MS Office literate

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. is seeking a customer-focused professional in Gauteng to drive digital migration, activate accounts, and promote cross-sell opportunities.

You will handle regulatory checks (FICA, POPI, NCR), ensure Treated Customer Fairly practices, and support day-to-day customer servicing to uphold service excellence. The role emphasizes teamwork, leadership and adherence to internal guidelines while meeting sales targets and preventing losses.