Digital Channel Sales & Service Consultant

Lesaka Technologies Inc.; Bushbuckridge; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Lesaka Technologies Inc. is seeking a customer-focused professional in Bushbuckridge to drive sales, educate customers, and ensure activation of digital services. You will handle onboarding, activation, and ongoing account servicing while maintaining regulatory compliance and high ethical standards.

The role emphasizes FAIS compliance, customer-centric service, and timely resolution of inquiries. A 1–2 year related experience and NQF qualifications support your application.

Qualifications

• FAIS compliance awareness and integrity guidance.
• Regulatory checks including FICA, POPI and NCR practices.
• Experience in account servicing and account origination.

Responsibilities

• Lead activities to achieve stated sales targets.
• Educate customers on digital channels to drive channel optimisation.
• Onboard customers and ensure activation is a priority.
• Resolve customer queries promptly within agreed timelines.
• Maintain high standards of customer experience and service quality.
• Adhere to Treating Customers Fairly and regulatory requirements.

Skills

Customer service

Sales targets

Regulatory compliance

Education

NQF 4 Qualification

NQF 5 Qualification (FSB)

Regulatory Exam qualification

Business Diploma or Higher Certificate (NQF6)

Microsoft Office Proficient

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. is seeking a customer-focused professional in Bushbuckridge to drive sales, educate customers, and ensure activation of digital services. You will handle onboarding, activation, and ongoing account servicing while maintaining regulatory compliance and high ethical standards.

The role emphasizes FAIS compliance, customer-centric service, and timely resolution of inquiries. A 1–2 year related experience and NQF qualifications support your application.