SALES REPRESENTATIVE- KZN

Woodlands Dairy (Pty) (Ltd); KwaZulu-Natal; Sur place; ZAR 180 000 - 340 000; Plein temps

Résumé du poste

Woodlands Dairy (Pty) (Ltd) in Durban is seeking an experienced Sales Representative to join our dynamic sales team. The role focuses on building strong customer relations, driving sales growth, and achieving targets in a fast-paced FMCG environment.

You will execute call cycles, promote product ranges, manage stock and promotions, and provide market insights to support business growth. Valid driver's licence and computer skills are required.

Qualifications

• Minimum 3 years' sales experience, preferably in FMCG.
• Strong communication and relationship-building abilities.
• Excellent planning, organisation and time management.
• Valid driver’s licence and computer literacy.

Responsabilités

• Execute monthly call cycles on new and existing customers.
• Build and maintain strong customer relationships to drive sales growth and achieve targets.
• Influence customer orders and ensure accurate order placement within pricing guidelines.
• Conduct regular store visits to manage stock rotation, shelf standards, stock availability, product listings, pricing, and margins.
• Promote Woodlands Dairy product range and maximise product visibility.
• Manage stock returns, minimize credit notes, and resolve credit claims.
• Communicate stock shortages and order-related issues promptly.
• Execute promotions, merchandising, displays, and ensure correct placement of promotional materials.
• Conduct price surveys, monitor competitor activity, and provide market insights.
• Identify and develop new business opportunities through prospecting and cold calling.
• Support stock forecasting and replenishment planning.

Connaissances

Sales experience

Communication skills

Relationship building

Negotiation

Customer service

Time management

Planning & organisation

Formation

Grade 12 / Matric

Post-matric qualification advantageous

Description du poste

Woodlands Dairy is looking for an experienced, motivated, and results-oriented Sales Representative to join our dynamic sales team based in Durban. This role is ideal for an individual who thrives in a fast-paced environment, enjoys building strong customer relations.

Key Performance Areas:

• Execute monthly call cycles on new and existing customers.
• Build and maintain strong customer relationships to drive sales growth and achieve targets.
• Influence customer orders and ensure accurate order placement within pricing guidelines.
• Conduct regular store visits to manage stock rotation, shelf standards, stock availability, product listings, pricing, and margins.
• Promote the full Woodlands Dairy product range and maximize product visibility.
• Manage stock returns, minimize credit notes, and resolve credit claims with relevant stakeholders.
• Communicate stock shortages and order-related issues promptly.
• Execute promotions, merchandising, displays, and ensure correct placement of promotional materials.
• Conduct price surveys, monitor competitor activity, and provide market insights.
• Identify and develop new business opportunities through prospecting and cold calling.
• Support stock forecasting and replenishment planning.
• Maintain effective partnerships with sales agents through joint trade visits, performance reviews, and regular communication.
• Deliver excellent customer service by resolving queries and conducting customer business reviews.
• Maintain accurate sales records, reports, and administrative requirements.
• Monitor stock-on-hand reports, elevate concerns, and attend company meetings.
• Provide regular feedback on customer needs, market opportunities, and sales performance.
• Stay informed on products and promotions and submit monthly trade and marketing reports highlighting display achievements.

Minimum Requirements:

• Grade 12 (Matric); relevant post-matric qualification will be advantageous.
• Minimum 3 years' sales experience, preferably in the FMCG industry.
• Valid driver's licence and computer literacy.
• Strong communication, relationship-building, negotiation, and customer service skills.
• Excellent planning, organisation, and time management abilities.
• Results-driven with strong attention to detail and the ability to manage multiple priorities.
• Able to work independently, collaboratively, and effectively under pressure.