Sales & Quotation Specialist

Cashbuild; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cashbuild is seeking a Sales Co (Internal Applications Only) to grow sales through constant customer interaction, costing of building plans and issuing accurate quotations. You will ensure housekeeping, merchandising standards and an efficient delivery service.

The role requires Grade 12 plus extensive experience, strong numerical ability, excellent customer service, and the ability to work under pressure. You must be computer literate and capable of planning, organising and delegating to keep

Qualifications

• Grade 12 plus 5 years related experience or 10 years work related experience.
• Plan reading experience would be advantageous.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Above average numeric skills.
• Proven ability to provide exceptional Customer Service.
• Proven ability to work under pressure.
• Must be computer literate.
• Proven strong organising, planning and delegation skills.

Responsibilities

• Issue and follow up quotations to generate sales; manage special orders.
• Reading of building plans and ensuring quotations are correct and timely.
• Manage telephone, answer and return calls; ensure follow ups.
• Conduct competitor analysis to ensure competitiveness of the store.
• Communicate bulk deposit transfers to Customers; promote loyalty programs.
• Deliveries: manage efficient service; correct rates; timely dispatch; communicate delays and arrange alternatives.
• Customer Service Desk: handle complaints; ensure high service levels; telephone etiquette.
• Store Standards: manage Ready for Business checks; implement price changes and planograms.
• People Management: ensure staffing coverage; train backups; supervise daily duties.
• Safety (OHSA): ensure safety standards and PPE use.
• Security Awareness: monitor suspicious activity and password security.

Skills

Customer Service

Communication

Numerical skills

Plan reading

Computer literacy

Organising & planning

Delegation skills

Work under pressure

Education

Grade 12

Tools

Microsoft Office

Job description

Cashbuild is seeking a Sales Co (Internal Applications Only) to grow sales through constant customer interaction, costing of building plans and issuing accurate quotations. You will ensure housekeeping, merchandising standards and an efficient delivery service.

The role requires Grade 12 plus extensive experience, strong numerical ability, excellent customer service, and the ability to work under pressure. You must be computer literate and capable of planning, organising and delegating to keep