Sales & Quotations Coordinator

Cashbuild Limited; Secunda; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cashbuild Limited is seeking a Sales Co (Internal Applications Only) to grow sales through constant customer interaction, cost planning of building plans, and providing accurate quotations. The role demands high standards in housekeeping, merchandising, and delivering cost-effective service.

Key responsibilities include managing quotations, reading plans, handling calls, and promoting loyalty programs while ensuring timely deliveries and excellent customer service across store operations.

Qualifications

• Grade 12 plus 5 years related experience or 10 years related experience.
• Plan reading experience would be advantageous.
• Ability to communicate in English and the dominant local language.
• Above average numeric skills.
• Proven ability to provide exceptional customer service.
• Proven ability to work under pressure.
• Must be computer literate.
• Proven strong organising, planning and delegation skills.

Responsibilities

• Issue and follow up quotations to generate sales.
• Manage quote processes and control special orders.
• Read building plans and ensure quotations are accurate and timely.
• Handle telephone calls, answer and return calls, follow up.
• Conduct competitor analysis to keep store competitive.
• Notify customers of bulk deposit transfers.
• Promote loyalty programs (VIC and Charge Card).
• Ensure efficient delivery service with correct rates and on-time dispatch.
• Record and resolve customer complaints and maintain responsive customer service.
• Maintain store standards including Ready for Business checklists and planograms.
• Oversee people management of General Assistants, Sales Advisors, Forklift Drivers, and backups.
• Enforce OHSA safety requirements and PPE usage.
• Maintain security awareness and password protection.

Skills

Organising & planning

Exceptional customer service

Communication skills (English & local)

Numerical ability

Ability to work under pressure

Tools

Computer literacy

Job description

Cashbuild Limited is seeking a Sales Co (Internal Applications Only) to grow sales through constant customer interaction, cost planning of building plans, and providing accurate quotations. The role demands high standards in housekeeping, merchandising, and delivering cost-effective service.

Key responsibilities include managing quotations, reading plans, handling calls, and promoting loyalty programs while ensuring timely deliveries and excellent customer service across store operations.