Sales & Order Coordination Specialist

South Cape Recruitment; Wes-Kaap; On-site; ZAR 112,000 - 201,000; Full time

Job summary

South Cape Recruitment is seeking an organized Sales Admin professional to join our client’s team in the Western Cape. The role focuses on order processing, stock coordination and customer service, ensuring accurate data in the order pipeline and timely communication with customers.

The ideal candidate has at least 4 years in a strong administrative role, fluency in English and Afrikaans, and solid MS Excel/Outlook skills, plus a valid driver’s licence and reliable transport.

Qualifications

• Matric/Grade 12 is required.
• A Sales Diploma or relevant Customer Service qualification is advantageous.
• Minimum of 4 years in a strong administrative role.
• Customer-facing experience is essential.
• Excellent verbal and written communication in English and Afrikaans.
• Proficient in MS Excel, Outlook and general admin systems.
• Valid driver’s licence and reliable transport are essential.

Responsibilities

• Sales Order Administration: receive, capture and track orders; liaise with branches and update the Order Pipeline.
• Stock & Order Coordination: coordinate stock availability and reservations; update pipeline with allocation info.
• Transport & Delivery Coordination: communicate delivery changes and deviations; notify customers of missing items.
• Customer Service & Query Management: act as first contact for inquiries; resolve issues with relevant departments.
• Pricing Administration: maintain pricing master and communicate approved prices to customers.
• Quotations & Estimation Coordination: handle quotation requests and distribute to customers and internal teams.
• General Sales Administration: maintain records, update Order Pipeline and support the sales team.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Telephone etiquette

Multitasking

Education

Matric / Grade 12

Sales or Customer Service qualification

Tools

MS Excel

Outlook

Job description

South Cape Recruitment is seeking an organized Sales Admin professional to join our client’s team in the Western Cape. The role focuses on order processing, stock coordination and customer service, ensuring accurate data in the order pipeline and timely communication with customers.

The ideal candidate has at least 4 years in a strong administrative role, fluency in English and Afrikaans, and solid MS Excel/Outlook skills, plus a valid driver’s licence and reliable transport.