Sales Coordinator

Zohorecruit; Paarl; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Residential relocation assistance

Job summary

Zohorecruit in Paarl, South Africa is seeking a highly organized Sales Coordinator to support our Sales Enablement team. You will ensure seamless sales operations, accurate data management, efficient order processing, and proactive support to sales teams across international territories.

You will coordinate customer onboarding, manage CRM/ERP data, assist with invoicing, returns, and reporting, and work closely with account managers, logistics, and finance to keep orders on track and customers

Qualifications

• Bachelor level qualification in commerce or related field.
• Experience in sales support and administration.
• Strong data management and reporting abilities.

Responsibilities

• Support Key Account Managers with opportunity and sales order processing.
• Monitor order fulfilment status and resolve outstanding sales issues.
• Work with Sales Managers, Directors, and Account Managers to create and process orders.
• Liaise with Logistics and Operations regarding fulfilment timelines and delays.
• Process reallocations and create new sales orders as required.
• Ensure sales activities are completed within agreed timelines.
• Generate and process Return Authorisations (RAs).
• Support claims management and credit-related processes.
• Coordinate with Finance to ensure accurate invoicing and credit management.
• Assist with credit insurance administration and system updates.
• Coordinate customer onboarding and setup processes.
• Manage Terms & Conditions documentation and compliance requirements.
• Maintain accurate customer records within CRM and ERP systems.
• Capture and maintain sales leads from trade shows and inquiries.
• Prepare sales reports and provide real-time territory insights.

Skills

Organised

Detail-oriented

Reporting skills

CRM/ERP experience

Communication

Multitasking

Education

BCom or Diploma

Tools

NetSuite

CRM software

Job description

Paarl, South Africa | Posted on 08/10/2026

Join a dynamic sales team where your coordination skills make a real impact.

We are looking for a highly organised, detail-oriented, and proactive Sales Coordinator to support our Sales Enablement team. This role plays a vital part in ensuring seamless sales operations, accurate data management, efficient order processing, and exceptional support to our sales teams across multiple international territories.

As a Sales Coordinator, you will be responsible for supporting the sales function through effective administration, reporting, customer data management, and process coordination.

Key Performance Outputs

Sales Process & Order Management

• Support Key Account Managers with opportunity and sales order processing.
  
• Monitor order fulfilment status and resolve outstanding sales issues.
  
• Work closely with Sales Managers, Directors, and Account Managers to create and process sales orders.
  
• Liaise with Logistics and Operations teams regarding fulfilment timelines and delays.
  
• Process reallocations and create new sales orders where required.
  
• Ensure sales activities are completed within agreed timelines.
  
• Generate and process Return Authorisations (RAs).
  
• Support claims management and credit-related processes.
  
• Coordinate with Finance to ensure accurate invoicing and credit management.
  
• Assist with credit insurance administration and system updates.
  

Customer & Master Data Management

• Coordinate customer onboarding and setup processes.
  
• Manage Terms & Conditions documentation and compliance requirements.
  
• Maintain accurate customer records within CRM and ERP systems.
  
• Ensure customer information is current, complete, and accurate.
  
• Capture and maintain sales leads from trade shows, customer enquiries, and campaigns.
  
• Manage customer distribution lists and sales-related databases.
  
• Assist with customer queries when Account Managers are unavailable.
  
• Prepare sales reports and provide real-time territory insights.
  
• Support audits and continuous process improvement initiatives.
  
• Assist with customer reviews, reporting, and annual SOP updates.
  
• Provide ad hoc support to ensure smooth sales operations.
  

Requirements

What We're Looking For

Qualifications

• BCom Degree or Diploma with a major in: Marketing, Logistics, International Trade Or a related commercial qualification
  

Experience

• 2-4 years' relevant work experience.
  
• Experience in Sales Coordination, Sales Support, Customer Service, Commercial Administration, or a related role.
  

Technical Skills

• Experience working with NetSuite or similar ERP systems.
  
• Experience managing customer data and sales-related administration.
  
• Understanding of commercial finance processes.
  
• Professional email communication skills.
  
• Strong analytical and reporting abilities.
  
• Excellent planning and organisational skills.
  
• Ability to manage multiple priorities and meet deadlines.
  
• High attention to detail and accuracy.
  
• Strong verbal and written communication skills.
  
• Ability to build and maintain effective relationships.
  
• Self-motivated and capable of working independently.
  
• Professional, discreet, and customer-focused approach.
  

Why Join Us?

• You'll become part of a collaborative and high-performing team that supports international sales operations across multiple markets.
  
• This role offers excellent exposure to sales, finance, logistics, customer management, and commercial operations, making it an exciting career opportunity for someone looking to grow within a dynamic business environment.
  

• If you are an organised problem-solver who enjoys supporting sales success and building strong working relationships, we'd love to hear from you.