Sales & Admin Assistant

Jelocorp Group; Johannesburg; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Jelocorp Group in Johannesburg is seeking a Sales & Admin Assistant to provide administrative and operational support to the sales team. You will coordinate customer orders, maintain records, monitor deliveries and liaise with customers, warehouse and supply chain teams to ensure smooth order processing.

The role requires strong Excel skills, attention to detail and the ability to manage multiple orders and deadlines in a fast-paced environment.

Qualifications

• Experience in sales administration or order processing.
• Qualification in Business Administration or Supply Chain management is advantageous.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and data analysis.
• Experience with ERP/order management systems advantageous.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.

Responsibilities

• Receive, capture and process customer orders accurately and within required timelines.
• Serve as the link between the sales team, customers, warehouse, supply chain and logistics teams.
• Liaise with warehouse and logistics teams regarding stock availability, dispatch and delivery schedules.
• Track orders from placement to delivery and communicate delays or issues to the sales representatives.
• Maintain accurate and up-to-date order records and customer accounts.
• Prepare reports on order status, sales administration and account activities.
• Provide general administrative support including filing, recordkeeping and responding to customer queries.
• Respond to internal and external queries relating to orders and deliveries.
• Identify discrepancies involving orders, stock availability and invoicing and escalate as needed.
• Support the sales team with day-to-day administrative activities to ensure smooth operations.

Education

Business Administration

Tools

Microsoft Excel

ERP systems

Microsoft Office

Job description

Sales & Admin Assistant

Location: Johannesburg, South Africa

Overview

We are looking for a Sales & Admin Assistant to provide administrative and operational support to the sales team. The successful candidate will coordinate customer orders, maintain accurate records, monitor deliveries and liaise with customers, warehouse personnel and supply chain teams to ensure efficient order processing.

Responsibilities

• Receive, capture and process customer orders accurately and within required timelines.
• Serve as the link between the sales team, customers, warehouse, supply chain and logistics teams.
• Liaise with warehouse and logistics teams regarding stock availability, dispatch and delivery schedules.
• Track orders from placement to delivery and proactively communicate delays or issues to the relevant sales representatives.
• Maintain accurate and up-to-date order records and customer account information.
• Prepare reports on order status, sales administration and account activities.
• Provide general administrative support, including filing, recordkeeping and responding to customer queries.
• Respond professionally and promptly to internal and external queries relating to orders and deliveries.
• Identify and elevate discrepancies involving orders, stock availability and invoicing.
• Support the sales team with day-to-day administrative activities to ensure smooth operations.

Minimum Requirements

• Previous experience in sales administration, order processing or supply chain coordination.
• A qualification in Business Administration, Supply Chain Management or a related field will be advantageous.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, including formulas, pivot tables and data analysis.
• Good working knowledge of Microsoft Office applications.
• Experience using ERP systems or order management platforms will be advantageous.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Ability to manage multiple orders, deadlines and customer queries.
• Ability to work calmly and accurately under pressure.

Additional Information

• The position is office-based in Johannesburg, South Africa.
• The successful candidate will work closely with sales, customers, warehouse and supply chain teams.
• Remuneration will be discussed with shortlisted candidates.