Sales Administration Specialist — Orders & Customer Care

Profile Personnel; Stutterheim; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Profile Personnel in South Africa is seeking a detail-oriented Sales Administration Clerk to support the sales function with order processing and customer service.

The role requires matric, MS Office skills, and strong communication; you will manage orders, maintenance of records, and timely follow-ups.

Join a team that values accuracy and a proactive approach while contributing to efficient sales operations.

Qualifications

• Matric / Grade 12 or equivalent.
• Business-related tertiary qualification or accounting/sales experience advantageous.
• Previous sales or office administration experience beneficial.
• Proficient in MS Office, especially Excel and Outlook.
• Strong English communication, written and verbal.

Responsibilities

• Capture and reconcile sales orders and dispatches.
• Maintain accurate sales records, filing and documentation.
• Follow up on customer orders, deliveries and queries.
• Resolve credit note, invoice and delivery queries.
• Prepare and maintain accurate sales and administration reports.
• Develop knowledge of products, ordering processes and customer database.
• Provide professional customer service.
• Maintain integrity and professionalism with customers.
• Provide production administration support when required.
• Ensure duties align with company procedures and policies.

Skills

MS Office proficiency

English communication

Customer service

Time management

Education

Matric / Grade 12

Tertiary qualification in business/accounting or sales

Tools

MS Excel

Outlook

Job description

Profile Personnel in South Africa is seeking a detail-oriented Sales Administration Clerk to support the sales function with order processing and customer service.

The role requires matric, MS Office skills, and strong communication; you will manage orders, maintenance of records, and timely follow-ups.

Join a team that values accuracy and a proactive approach while contributing to efficient sales operations.