Sales Support Administrator

Time Personnel; Stellenbosch; On-site; ZAR 254,000 - 304,000; Full time

Job summary

Time Personnel in Stellenbosch is seeking a Sales Support Administrator to join a hands-on team supporting the Key Accounts Manager. You will manage client orders, liaise with suppliers, handle invoicing, stock levels and delivery coordination to ensure a seamless service experience.

The role requires 2–3 years’ admin experience, Grade 12, and strong communication skills. Overtime may be required to meet client deadlines and project needs.

Qualifications

• Grade 12 and relevant qualification advantageous.
• 2–3 years’ administration experience.
• Marketing, Promotional Gifts and Branding Industry exp advantageous.
• Strong professional interpersonal and communication skills with the ability to build rapport with customers.
• Manage multiple projects, track stock levels and maintain accurate stock records.
• Friendly and professional disposition.
• Creative and Imaginative Thinking—Being able to envision new trends to meet customers’ promotional needs.
• Excellent written skills for all administration and emails customers, suppliers and internal teams.
• Initiative and excellent attention to detail ESSENTIAL.
• Willingness to work overtime, as and when required.

Responsibilities

• All administration and client liaison on behalf of the Key Accounts Manager requirements.
• Assisting the Key Accounts Manager in all areas of their client interaction process and stock requirements.
• Verify information of products on supplier website and capture data of products on M-Trac.
• Procuring of specific requirements if needed by client.
• Liaise with customers confidently to get required information for providing samples and delivering to their premises then follow up on order quantities and return of samples.
• Capture and load suppliers on M-Trac.
• Manage sample returns from clients.
• Manage stock and GRV.
• Upon approval of quotation from clients, place order with suppliers.
• Follow-up with supplier on collection and / or delivery of orders.
• Assist with collection and Delivery notes.
• Edit orders as approved by the sales team and loading of orders.
• Liaise with the dispatch department and / or couriers for delivery of orders.
• Manage queries on orders short delivered to warehouse and / or customers.
• Assist with any other administrative task as and when required by the team leader.

Skills

Administration

Stock management

Communication

Attention to detail

Overtime willingness

Education

Grade 12

Relevant qualification advantageous

Job description

Sales Support Administrator job vacancy in Stellenbosch.

Are you organised, proactive and one step ahead when it comes to managing projects from start to finish?

Our client, a specialist in the marketing and promotions industry, is looking for a hands‑on, multi‑tasking individual to support their Key Accounts Manager in ensuring projects run seamlessly from beginning to end.

This role involves diligently following the full cycle from the processing of a clients orders, dealing with suppliers, invoicing, arranging added extras, transport and final step ensuring client has the best service experience.

Salary: R25 000 per month.

Requirements:

• Grade 12 and relevant qualification advantageous
• 2-3 years’ administration experience
• Marketing, Promotional Gifts and Branding Industry exp advantageous
• Strong professional interpersonal and communication skills with the ability to build rapport with customers
• Manage multiple projects, track stock levels and maintain accurate stock records
• Friendly and professional disposition
• Creative and Imaginative Thinking- Being able to envision new trends to meet customers’ promotional needs
• Excellent written skills for all administration and emails customers, suppliers and internal teams
• Initiative and excellent attention to detail ESSENTIAL
• Willingness to work overtime, as and when required

Duties and Responsibilities::

• All administration and client liaison on behalf of the Key Accounts Manager requirements
• Assisting the Key Accounts Manager in all areas of their client interaction process and stock requirements
• Verify information of products on supplier website and capture data of products on M-Trac
• Procuring of specific requirements if needed by client
• Liaise with customers confidently to get required information for providing samples and delivering to their premises then follow up on order quantities and return of samples
• Capture and load suppliers on M-Trac
• Manage sample returns from clients
• Manage stock and GRV
• Upon approval of quotation from clients, place order with suppliers
• Follow-up with supplier on collection and / or delivery of orders
• Assist with collection and Delivery notes
• Edit orders as approved by the sales team and loading of orders
• Liaise with the dispatch department and / or couriers for delivery of orders
• Manage queries on orders short delivered to warehouse and / or customers
• Assist with any other administrative task as and when required by the team leader