Sales Operations Manager

Placements24; Soweto; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work arrangement

Performance bonuses

Job summary

Placements24 is seeking an experienced Sales Operations Manager in Soweto, Gauteng. The role supports the sales force with CRM and analytics to optimize processes and forecasting in a hybrid work setting.

You will manage Salesforce/HubSpot, build dashboards, and partner with leadership to implement efficient sales processes while driving data-driven improvements across the sales organisation.

Qualifications

• Minimum 4 years in sales operations, business analysis, or related role.
• Strong CRM management experience (Salesforce, HubSpot).
• Excellent data interpretation and actionable insight generation.

Responsibilities

• Oversee and optimize daily sales operations, lead management, territory alignment, and pipeline hygiene.
• Manage CRM and sales enablement tools (e.g., Salesforce).
• Develop and maintain sales dashboards and reports for key metrics and trends.

Skills

CRM systems

Analytical skills

Sales processes

Excel

Tableau

Education

Business Administration degree

Tools

Salesforce

HubSpot

Job description

About the Role

Our client, a thriving organization in Soweto, is seeking an experienced and analytical Sales Operations Manager to optimize sales processes and drive efficiency across their sales teams. This Hybrid role is critical for ensuring the smooth functioning of sales operations, supporting the sales force with the tools and insights needed to succeed. You will be responsible for managing sales enablement platforms, analyzing sales data, improving forecasting accuracy, and implementing best practices to enhance overall sales productivity. The ideal candidate possesses strong analytical skills, a deep understanding of sales methodologies, and a proven ability to streamline operations within a dynamic environment. Join a growing team committed to supporting sales excellence in Gauteng.

Key Responsibilities

• Oversee and optimize daily sales operations, ensuring efficient lead management, territory alignment, and pipeline hygiene.
• Manage and administer the CRM system (e.g., Salesforce) and other sales enablement tools.
• Develop and maintain sales dashboards and reports to provide insights into key performance metrics and trends.
• Improve sales forecasting accuracy through data analysis and process refinement.
• Collaborate with sales leadership to define and implement sales processes, policies, and procedures.
• Identify opportunities to improve sales team productivity through process automation and tool optimization.
• Support the sales team with training and resources related to sales tools and processes.
• Analyze sales data to identify areas for improvement and provide actionable recommendations.
• Ensure data integrity and accuracy within the sales systems.

Requirements

• Minimum of 4 years of experience in sales operations, business analysis, or a related role.
• Proven experience managing and optimizing CRM systems (e.g., Salesforce, HubSpot).
• Strong analytical skills with the ability to interpret complex sales data and generate actionable insights.
• Excellent understanding of sales processes, methodologies, and performance metrics.
• Proficiency in data analysis tools and techniques (e.g., Excel, Tableau).
• Experience working in a Hybrid environment, balancing remote work with office-based collaboration in Soweto.
• Strong communication, problem-solving, and organizational skills.
• Ability to work independently and manage multiple priorities effectively.
• A degree in Business Administration, Management, or a related field is preferred.

Benefits

• competitive salary, performance-related bonuses, and comprehensive benefits including medical aid and a retirement fund.

This Hybrid role offers the flexibility of remote work combined with essential in-office collaboration, supporting a productive work-life balance in Soweto. You will have opportunities for professional development and the chance to make a significant impact on the sales effectiveness of a growing organization within the Gauteng region.