Sales Operations Specialist

Placements24; Stellenbosch; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Job summary

Placements24 in Paarl, Western Cape, is seeking a detail-oriented Sales Operations Specialist to optimize sales processes and support the sales team. You will manage Salesforce, develop reports, and analyze data to drive better performance.

The ideal candidate has 3+ years in sales ops, strong analytical skills, and a solid grasp of sales workflows. A relevant degree is preferred; familiarity with the Western Cape market is a plus.

Qualifications

• 3+ years in Sales Operations or a similar analytical role.
• Proficiency in Salesforce including administration and report generation.
• Strong analytical and problem-solving skills with data interpretation.
• Excellent understanding of sales processes and methodologies.
• Proficiency with Excel or Google Sheets for analysis and reporting.
• Strong organizational and communication skills.
• Bachelor's degree in Business Administration, Marketing, Statistics or related field preferred.
• Familiarity with the Western Cape business environment advantageous.

Responsibilities

• Manage and maintain the company's CRM system (Salesforce) ensuring data integrity and optimized configurations.
• Develop and generate regular sales reports and dashboards to track KPIs and provide insights to sales leadership.
• Analyze sales data to identify trends, opportunities, and areas for improvement in processes and strategies.
• Support the sales team with administrative tasks, lead management, and territory planning.
• Streamline and optimize sales workflows to improve efficiency and productivity.
• Assist in developing and delivering sales training materials and onboarding programs.
• Collaborate with marketing and finance on lead management, forecasting, and reporting.
• Implement and manage sales enablement tools and technologies to support the team.
• Research and recommend new tools to enhance sales operations.
• Assist in forecasting activities and pipeline management.

Skills

Salesforce

CRM Administration

Data Analysis

Reporting

Excel/Sheets

Forecasting

Stakeholder Communication

Education

Bachelor's degree (Business/Marketing/Statistics or related)

Tools

Salesforce

Job description

About the Role

Our client, a leading provider of marketing technology solutions, is seeking a detail-oriented and analytical Sales Operations Specialist to optimize sales processes and support the sales team in Paarl, Western Cape . This role is critical in ensuring the efficiency and effectiveness of the sales function by managing sales tools, analyzing performance data, and streamlining workflows. You will work closely with sales leadership and individual contributors to provide the necessary support for them to succeed. The ideal candidate has a strong understanding of sales operations principles, excellent analytical skills, and a passion for improving sales productivity. This is a fantastic opportunity to contribute to the strategic growth of our client by enhancing their sales engine within the picturesque Paarl region. We are looking for a proactive problem-solver who can identify areas for improvement and implement data-driven solutions to support our client's sales objectives.

Key Responsibilities

• Manage and maintain the company's CRM system (e.g., Salesforce), ensuring data integrity and optimizing configurations.
• Develop and generate regular sales reports and dashboards to track key performance indicators (KPIs) and provide insights to sales leadership.
• Analyze sales data to identify trends, opportunities, and areas for improvement in sales processes and strategies.
• Support the sales team with administrative tasks, lead management, and territory planning.
• Streamline and optimize sales workflows and processes to improve efficiency and productivity.
• Assist in the development and delivery of sales training materials and onboarding programs.
• Collaborate with marketing and finance teams to ensure alignment on lead management, forecasting, and reporting.
• Implement and manage sales enablement tools and technologies to support the sales team's efforts.
• Research and recommend new tools and technologies to enhance sales operations.
• Assist in forecasting activities and pipeline management.

Requirements

• Minimum of 3 years of experience in Sales Operations, Sales Support, or a similar analytical role.
• Proficiency in CRM software, particularly Salesforce, including administration and report generation.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent understanding of sales processes and methodologies.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• A bachelor's degree in Business Administration, Marketing, Statistics, or a related field is preferred.
• Familiarity with the Western Cape business environment is advantageous.

Benefits

Our client offers a competitive salary and benefits package, including medical aid contributions and a provident fund. We provide opportunities for professional growth and development within a supportive and innovative company culture. Employees benefit from working with a dedicated team focused on optimizing sales performance and driving business success. This role offers significant exposure to various aspects of the sales function and the opportunity to make a tangible impact on the company's efficiency and revenue. The standard work week provides a structured yet flexible approach to achieving goals in a beautiful setting.