Sales Development Representative - Durban

Placements24; Durban; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work model

Career progression

Training program

Durban office

Job summary

WhatJobs Direct in Durban is seeking an enthusiastic Sales Development Representative to join our growing sales team. In a hybrid role, you will generate qualified leads, initiate discovery calls, and set up meetings for the Account Executive team.

You will research target accounts, articulate value propositions, and maintain CRM records. Strong communication and a proactive mindset are essential, with a path to Account Executive roles as you grow.

Qualifications

• Experience in sales or customer service is a plus.
• Excellent verbal and written communication skills.
• Strong active listening and questioning abilities to understand needs.
• Self-motivated, persistent, and able to overcome objections.
• Must be able to work from the Durban office as required by hybrid model.
• Bachelor's degree is a plus.

Responsibilities

• Conduct outbound prospecting via calls, emails, and social to identify potential customers.
• Research target accounts and key contacts to understand challenges and solutions.
• Qualify inbound leads from marketing campaigns and inquiries.
• Articulate the value proposition of products and services clearly.
• Schedule qualified discovery calls and product demonstrations for the AE team.
• Maintain accurate CRM records of all sales activities.
• Collaborate with marketing and sales to optimize lead generation.
• Achieve monthly targets for qualified leads and scheduled meetings.

Skills

Outbound prospecting

Lead qualification

Verbal & written comms

Active listening

Education

High school diploma or equivalent

Bachelor's degree a plus

Tools

HubSpot

Salesforce

Job description

About the Role

Our client, WhatJobs Direct, is looking for an enthusiastic and results-oriented Sales Development Representative (SDR) to join their growing sales team based in Durban . This position offers a hybrid work model, blending office-based collaboration with remote flexibility. As an SDR, you will be at the forefront of the sales process, responsible for generating qualified leads and setting up initial meetings for the Account Executive team. You'll engage with potential clients through various outreach methods, understand their needs, and introduce them to our client's innovative solutions. We seek individuals with a keen interest in sales, excellent communication abilities, and a drive to succeed. This role is an excellent entry point into a successful sales career, providing ample opportunities for learning and growth within a supportive environment.

Key Responsibilities

• Conduct outbound prospecting activities, including cold calling, emailing, and social media engagement, to identify potential customers.
• Research target accounts and key contacts to understand their business challenges and identify potential solutions.
• Qualify inbound leads generated from marketing campaigns and website inquiries.
• Articulate the value proposition of our client's products and services clearly and concisely.
• Schedule qualified discovery calls and product demonstrations for the Account Executive team.
• Maintain accurate and up-to-date records of all sales activities in the CRM system.
• Collaborate closely with marketing and sales teams to optimize lead generation strategies.
• Achieve monthly targets for qualified leads and scheduled meetings.

Requirements

• Previous experience in a sales, customer service, or B2B outreach role is advantageous but not essential.
• Excellent verbal and written communication skills.
• Strong active listening and questioning skills to understand customer needs.
• Self‑motivated, persistent, and able to overcome objections effectively.
• Organized and able to manage time efficiently in a dynamic environment.
• Familiarity with CRM software (e.g., HubSpot, Salesforce) is a plus.
• A passion for sales and a desire to build a career in the industry.
• Must be able to work from the Durban office as required by the hybrid model.
• High school diploma or equivalent required; a Bachelor's degree is a plus.

Benefits

• Competitive base salary with attractive commission and bonus structures.
• Comprehensive training program to equip you for success.
• Opportunities for career progression into Account Executive roles.
• Exposure to a fast‑paced and dynamic sales environment.
• Team‑building activities and social events.
• Access to modern office facilities in Durban .