Sales and Operations Coordinator

Time Personnel; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Time Personnel is seeking a Sales and Operations Coordinator in Cape Town. The role focuses on managing key accounts, developing new business opportunities, and coordinating cross‑functional teams to ensure client satisfaction and revenue growth.

The successful candidate will have strong commercial acumen, be fluent in English and Afrikaans, and capable of negotiating pricing and proposals while maintaining accurate client records and reports.

Qualifications

• Minimum 3 years’ experience in Key Account Management or sales coordination.
• Experience in developing and managing key client relationships.
• Strong numeracy and ability to check quotations and pricing.
• Excellent communication and negotiation skills in English and Afrikaans.
• Ability to identify new business opportunities and drive revenue growth.

Responsibilities

• Manage and develop relationships with existing key accounts to maximise retention and revenue growth.
• Engage with key clients regularly via meetings, calls and site visits to understand needs and identify opportunities.
• Identify and pursue new business opportunities within existing and prospective accounts.
• Prepare, review and negotiate quotations, pricing structures and commercial proposals.
• Coordinate the full sales process from enquiry to order fulfilment and after‑sales service.
• Act as main contact between clients and internal teams to ensure efficient communication and service delivery.
• Collaborate with sales, marketing, design, logistics and operations to meet client requirements.
• Monitor orders, project progress and delivery timelines to meet deadlines.

Skills

Key Account Management

Sales Coordination

Client relationship management

Negotiation skills

Financial acumen

Education

Sales/Marketing qualification

Job description

Sales and Operations Coordinator job vacancy in Cape Town.

Are you an experienced Sales and Operations Coordinator with a strong background in Key Account Management, business development and client relationship management?

Do you have excellent business and financial acumen, enjoy building long-term client relationships and have the ability to identify opportunities to grow revenue?

Our client in Montague Gardens is looking for a highly organised, commercially minded individual who can take ownership of key client relationships, negotiate deals, identify new business opportunities and coordinate internal teams to ensure exceptional client satisfaction.

Requirements:

• Matric, with a relevant tertiary qualification in Sales, Marketing, Business Management or a related field.
• Minimum 3 years’ experience in Key Account Management, Sales Coordination or a similar client-facing role.
• Proven experience managing and developing key client relationships.
• Strong commercial and financial acumen, with excellent numerical accuracy.
• Experience preparing and checking quotations, pricing and sales proposals.
• Excellent communication and negotiation skills in both English and Afrikaans.
• Ability to identify new business opportunities and contribute towards revenue growth.
• Strong organisational and administrative skills, with the ability to manage multiple accounts and priorities simultaneously.

Duties and Responsibilities:

• Managing and developing relationships with existing key accounts to maximise client retention and revenue growth
• Regularly engaging with key clients through meetings, calls and site visits to understand their needs and identify opportunities.
• Identifying and pursuing new business opportunities within existing and prospective accounts.
• Preparing, reviewing and negotiating quotations, pricing structures and commercial proposals.
• Coordinating the full sales process, from initial enquiry and quotation through to order fulfilment and after-sales service.
• Acting as the main point of contact between clients and internal departments to ensure efficient communication and service delivery.
• Liaising with sales, marketing, advertising, design, logistics and operations teams to coordinate client requirements.
• Monitoring customer orders, project progress and delivery timelines to ensure deadlines and expectations are met.
• Handling client enquiries, resolving complaints and proactively addressing any service-related issues.
• Supporting the development and implementation of sales and marketing initiatives to increase brand awareness and generate revenue.
• Researching market trends and identifying opportunities to expand the client base.
• Assisting management with sales strategies, business development initiatives and key account planning.
• Monitoring account performance, sales targets and revenue forecasts.
• Compiling sales reports, account updates and performance feedback for management.
• Ensuring accurate client records, quotations, pricing information and sales documentation are maintained.
• Working closely with management to improve sales processes, operational efficiencies and overall customer experience.