Strategic Key Accounts & Sales Operations Coordinator

Time Personnel; Cape Town; On-site; ZAR 420,000 - 700,000; Full time

Job summary

Time Personnel in Cape Town is seeking an experienced Key Account Manager to manage and grow key accounts, ensuring client satisfaction and revenue growth. You will coordinate the sales process, prepare quotations, and liaise with internal teams to deliver tailored solutions.

The role requires a proven track record in key account management, strong negotiation and communication skills in English and Afrikaans, and the ability to identify new business opportunities while managing multiple

Qualifications

• Matric with a relevant tertiary qualification in Sales, Marketing, Business Management or related field.
• Minimum 3 years' experience in Key Account Management or similar client-facing role.
• Proven ability to grow and develop key client relationships.
• Strong commercial and financial acumen with numerical accuracy.
• Experience preparing quotations, pricing and sales proposals.
• Excellent communication and negotiation skills in English and Afrikaans.
• Ability to identify new business opportunities and contribute to revenue growth.
• Strong organisational and administrative skills for managing multiple accounts.

Responsibilities

• Manage and develop relationships with existing key accounts to maximise retention and revenue.
• Engage with key clients through meetings, calls and site visits to understand needs and opportunities.
• Identify and pursue new business opportunities within existing and prospective accounts.
• Prepare, review, and negotiate quotations, pricing structures and commercial proposals.
• Coordinate the full sales process from enquiry to order fulfilment and after-sales service.
• Act as main point of contact between clients and internal teams to ensure service delivery.
• Collaborate with sales, marketing, design, logistics and operations to meet client requirements.
• Monitor orders, project progress and delivery timelines to meet deadlines.
• Handle client enquiries, resolve complaints and address service-related issues.
• Support sales and marketing initiatives to increase brand awareness and revenue.
• Research market trends to expand the client base.
• Assist management with sales strategies and key account planning.
• Monitor account performance and revenue forecasts.
• Compile sales reports and update management on performance.
• Maintain accurate client records, quotations and sales documentation.

Skills

Key account management

Sales coordination

Client relationship management

Negotiation

Communication

Education

Tertiary qualification in Sales/Marketing/Business Management

Job description

Time Personnel in Cape Town is seeking an experienced Key Account Manager to manage and grow key accounts, ensuring client satisfaction and revenue growth. You will coordinate the sales process, prepare quotations, and liaise with internal teams to deliver tailored solutions.

The role requires a proven track record in key account management, strong negotiation and communication skills in English and Afrikaans, and the ability to identify new business opportunities while managing multiple