Retail Team Leader in Klerksdorp

Placements24; Klerksdorp; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Staff discounts on merchandise

Comprehensive training and development

Career progression opportunities

Performance-based bonuses

Job summary

Placements24 is seeking a Retail Team Leader for a busy store in Klerksdorp, North West. You will lead and motivate a team of retail associates to deliver great customer service and meet sales targets, while ensuring smooth daily store operations.

The ideal candidate has 1–2 years in supervision, strong leadership, and excellent communication. You will mentor staff, manage stock, and support opening and closing procedures in a dynamic retail environment.

Qualifications

• Minimum 1–2 years in a supervisory or team leadership role.
• Strong leadership, motivation, and development skills.
• Excellent communication and interpersonal abilities.
• Proficiency with POS systems and basic computer skills.

Responsibilities

• Lead and supervise a team of retail sales associates.
• Deliver outstanding customer service on the sales floor.
• Motivate team to hit store targets.
• Assist in training and onboarding new employees.
• Oversee daily store operations and opening/closing.
• Deputize for the Store Manager when needed.

Skills

Leadership

Customer service

Communication

Team motivation

POS proficiency

Education

High school diploma or equivalent

Retail certifications (a plus)

Tools

POS systems

Job description

About the Role

Our client, a dynamic retail company, is seeking an experienced and enthusiastic Retail Team Leader to join their team in Klerksdorp, North West . This role involves leading and motivating a team of retail associates to deliver exceptional customer service and achieve sales targets. You will play a key part in daily store operations, ensuring adherence to company standards, and fostering a positive work environment. The ideal candidate will have strong leadership qualities, a passion for retail, and the ability to inspire a team to perform at their best. This position offers an excellent opportunity for career development within a growing retail organization in Klerksdorp .

Key Responsibilities

• Lead and supervise a team of retail sales associates, providing guidance and support.
• Ensure the delivery of outstanding customer service standards on the sales floor.
• Motivate team members to achieve individual and store sales targets.
• Assist in training and onboarding new employees.
• Oversee daily store operations, including opening and closing procedures.
• Ensure compliance with company policies, procedures, and visual merchandising standards.
• Manage stock replenishment and maintain store tidiness and organization.
• Handle customer inquiries and resolve issues effectively and professionally.
• Contribute to creating a positive and collaborative team atmosphere in Klerksdorp .
• Deputize for the Store Manager in their absence.

Requirements

• Previous experience in a retail environment, with at least 1-2 years in a supervisory or team leadership role.
• Demonstrated ability to lead, motivate, and develop a team.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Good understanding of retail operations, including sales, stock management, and merchandising.
• Ability to work flexible hours, including weekends and public holidays in Klerksdorp .
• Proficiency with POS systems and basic computer skills.
• A proactive and results-driven attitude.
• High school diploma or equivalent; relevant retail certifications are a plus.
• Passion for the retail industry and providing a great customer experience.

Benefits

• Competitive annual salary of R .
• Opportunities for career progression within the retail group.
• Staff discounts on merchandise.
• Comprehensive training and development programs.
• A supportive and dynamic team environment in Klerksdorp .
• Potential for performance-based bonuses.