Retail Store Supervisor in Randburg

Placements24; Johannesburg; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Employee discount on store merchandise

Career advancement opportunities

Professional development

Job summary

Placements24 is seeking a diligent Retail Store Supervisor for our Randburg, Gauteng store. You will oversee daily operations, lead a team of sales associates, and ensure top-notch customer service while maintaining stock integrity and visual merchandising.

The ideal candidate has proven supervisory experience in retail, strong leadership and communication skills, and a proactive approach to improvements. This role offers growth within the organization in Randburg.

Qualifications

• Proven experience in retail supervisory or team-lead roles.
• Strong leadership and people management abilities.
• Excellent communication and customer service skills.
• Solid understanding of retail operations, stock handling and sales techniques.

Responsibilities

• Supervise daily activities of retail sales associates.
• Ensure exceptional customer service and resolve inquiries promptly.
• Assist Store Manager with staffing, scheduling and performance management.
• Oversee stock receiving, stocking, and stock takes.
• Maintain merchandising standards and store presentation.
• Monitor sales and support achievement of targets.
• Ensure compliance with policies and health & safety regulations.
• Manage opening and closing procedures.
• Support promotional activities and sales initiatives.
• Foster a positive team culture in Randburg.

Skills

Leadership

Customer service

Communication

Stock control

Retail operations

Education

High school diploma or equivalent

Tools

POS systems

Job description

About the Role

Our client, a leading retailer, is looking for a diligent and experienced Retail Store Supervisor to manage operations and team performance at their Randburg, Gauteng store. This role is essential for overseeing the daily functioning of the store, ensuring operational efficiency, maintaining high standards of customer service, and supporting the store manager. The ideal candidate will have a strong understanding of retail operations, excellent leadership capabilities, and a commitment to fostering a positive and productive work environment. You will be instrumental in guiding the retail team, managing stock, and ensuring a superior customer experience in Randburg . This position offers significant opportunities for growth within the organization.

Key Responsibilities

• Supervise and direct the daily activities of retail sales associates.
• Ensure exceptional customer service is provided at all times, resolving inquiries and issues promptly.
• Assist the Store Manager with staff scheduling, training, and performance management.
• Oversee inventory management, including receiving, stocking, and conducting regular stock takes.
• Maintain visual merchandising standards and ensure the store is organized and presentable.
• Monitor sales performance and contribute to strategies for achieving targets.
• Ensure compliance with all company policies, procedures, and health & safety regulations.
• Manage opening and closing procedures for the store.
• Support the implementation of promotional activities and sales initiatives.
• Foster a positive team culture and promote teamwork among staff in Randburg .

Requirements

• Proven experience as a Retail Supervisor, Assistant Manager, or Team Leader.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and customer service abilities.
• Solid understanding of retail operations, sales techniques, and stock control.
• Ability to work effectively in a fast-paced retail environment.
• Proficiency in POS systems and general computer literacy.
• Flexibility to work various shifts, including weekends and public holidays, in Randburg .
• A proactive approach to problem-solving and operational improvements.
• High school diploma or equivalent; further education in business or retail management is beneficial.
• A commitment to delivering excellent customer experiences and achieving business objectives.

Benefits

• Competitive annual salary of R .
• Opportunities for career advancement and professional development.
• Employee discount on store merchandise.
• Work in a dynamic and supportive retail environment in Randburg .
• Exposure to comprehensive store management responsibilities.
• Contribution to a reputable retail brand.