Retail Store Supervisor - Vereeniging

Placements24; Vereeniging; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Staff discounts

On-the-job training

Career progression

Team culture

Job summary

Placements24 is seeking a motivated Retail Store Supervisor for our Vereeniging, Gauteng store. You will lead a team of sales associates, drive daily operations, and uphold exceptional customer service and sales performance to deliver an outstanding shopping experience.

The role requires retail supervisory experience, strong leadership, excellent communication, and the ability to manage stock, merchandising, and staff schedules. Weekend and public holiday shifts may apply in Vereeniging.

Qualifications

• Experience in a retail supervisory or leadership role.
• Strong understanding of retail operations and sales techniques.
• Excellent customer service and interpersonal skills.

Responsibilities

• Supervise and guide a team of retail sales associates, providing direction and support.
• Assist in managing daily store operations, including opening and closing procedures.
• Ensure that sales targets are met and that customer service standards are consistently high.
• Monitor stock levels, assist with merchandising, and maintain store presentation standards.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Assist with staff training, scheduling, and performance management.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Process sales transactions accurately and efficiently.
• Contribute to a positive and productive team environment.

Skills

Team leadership

Customer service

Sales techniques

Interpersonal skills

Time management

Motivation

Education

Matric (Grade 12)

Tools

POS systems

Job description

About the Role

Our client, a dynamic and customer-focused retail chain, is seeking a motivated Retail Store Supervisor to join their team in Vereeniging, Gauteng. This role is critical in ensuring the smooth day-to-day operations of the store, leading a team of sales associates, and maintaining high standards of customer service and sales performance. The ideal candidate will have a passion for retail, strong leadership qualities, and a commitment to creating an exceptional shopping experience for every customer. You will act as a key support to the Store Manager, contributing significantly to the store's overall success and the development of its staff. This is a prime opportunity to advance your retail career in Vereeniging.

Key Responsibilities

• Supervise and guide a team of retail sales associates, providing direction and support.
• Assist in managing daily store operations, including opening and closing procedures.
• Ensure that sales targets are met and that customer service standards are consistently high.
• Monitor stock levels, assist with merchandising, and maintain store presentation standards.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Assist with staff training, scheduling, and performance management.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Process sales transactions accurately and efficiently.
• Contribute to a positive and productive team environment.

Requirements

• Previous experience in a retail supervisory or leadership role.
• Strong understanding of retail operations and sales techniques.
• Excellent customer service and interpersonal skills.
• Ability to motivate and lead a team effectively.
• Good organizational and time-management skills.
• Proficiency in POS systems and basic computer literacy.
• Flexibility to work varied shifts, including weekends and public holidays, as required in Vereeniging.
• A positive attitude and a passion for the retail industry.
• Grade 12 (Matric) or equivalent qualification preferred.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunities for career advancement within the retail group.
• Staff discounts on store merchandise.
• Comprehensive on-the-job training and development programs.
• A supportive and collaborative team culture.