Retail Store Supervisor

Placements24; Sandton; Híbrido; ZAR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Employee discounts

Career development

Wellness programs

Leadership experience

Descripción de la vacante

Placements24 is seeking an experienced Retail Store Supervisor for a Sandton, Gauteng store. You will assist the Store Manager, supervise staff, manage inventory, and maintain store standards to deliver an excellent shopping experience.

The role offers a hybrid work arrangement, balancing in-store supervision with remote tasks, and opportunities for leadership growth within a popular retail brand. Strong communication and customer service are essential.

Formación

• Experience in a retail supervisory or keyholder role.
• Ability to lead and motivate a team.
• Strong customer service and communication skills.
• Understanding of retail operations, inventory, and merchandising.
• Proficiency with POS systems and basic computer software.
• Willing to work a hybrid schedule in Sandton.
• Diploma/degree in business or retail is an advantage.

Responsabilidades

• Assist the Store Manager in daily store operations and management.
• Supervise and guide retail associates, ensuring excellent customer service.
• Support in staff training, onboarding, and performance management.
• Oversee inventory management, including receiving, stocking, and counts.
• Ensure store presentation and visual merchandising standards are maintained.
• Handle customer inquiries, complaints, and feedback effectively.
• Assist with staff scheduling and floor coverage.
• Monitor sales performance and contribute to store targets.
• Maintain store security and ensure policy adherence.
• Assist in implementing promotional activities and marketing initiatives.

Conocimientos

Leadership

Customer service

Communication

Team motivation

Organizational skills

Problem solving

Flexibility

Training

Sales orientation

Educación

High school diploma

Business/retail education a plus

Herramientas

POS systems

MS Office

Descripción del empleo

About the Role

Our client, a popular retailer known for its quality products and excellent customer service, is seeking an experienced and motivated Retail Store Supervisor for their store located in Sandton, Gauteng. This role is essential for supporting the Store Manager in overseeing daily operations, leading the store team, and ensuring a positive shopping experience for all customers. You will be responsible for assisting with staff scheduling, training new employees, managing inventory, and upholding store standards. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for retail. This position offers a hybrid work arrangement, allowing for a blend of in-office responsibilities and remote flexibility, providing a balanced approach to work and life. You will play a key role in driving sales, maintaining operational efficiency, and fostering a motivated team environment. Join a well-respected company committed to employee growth and customer satisfaction in the bustling retail hub of Sandton.

Key Responsibilities

• Assist the Store Manager in daily store operations and management.
• Supervise and provide guidance to retail associates, ensuring excellent customer service.
• Support in staff training, onboarding, and performance management.
• Oversee inventory management, including receiving, stocking, and conducting regular counts.
• Ensure store presentation and visual merchandising standards are maintained.
• Handle customer inquiries, complaints, and feedback effectively.
• Assist with staff scheduling and ensuring adequate floor coverage.
• Monitor sales performance and contribute to achieving store targets.
• Maintain store security and ensure adherence to all company policies and procedures.
• Assist in implementing promotional activities and marketing initiatives.

Requirements

• Previous experience in a retail supervisory or keyholder role is required.
• Demonstrated ability to lead and motivate a team.
• Strong customer service and communication skills.
• Good understanding of retail operations, inventory management, and visual merchandising.
• Proficiency in using POS systems and basic computer software.
• Ability to work flexible hours, including weekends and occasional evenings.
• Excellent organizational and problem-solving abilities.
• Willingness to work a hybrid schedule, balancing remote tasks with in-store supervision in Sandton, Gauteng.
• High school diploma or equivalent; further education in business or retail is an advantage.
• A proactive and positive attitude towards work and team collaboration.

Benefits

• Our client offers a competitive salary package, recognizing your contribution to the store's success.
• You will benefit from a hybrid work model, offering flexibility and a better work-life balance.
• Access to employee discounts on a wide range of merchandise.
• Opportunities for professional development and career advancement within the company's expanding retail network.
• Be part of a supportive and dynamic team within a respected retail brand.
• Health and wellness programs are available to promote employee well-being.
• This role provides valuable leadership experience in retail supervision and operations in the prime location of Sandton.