Assistant Store Manager - Retail

Placements24; Randburg; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Professional development

Employee discounts

Team-oriented culture

Career growth in retail

Job summary

Placements24 is seeking a motivated Assistant Store Manager to support the Randburg store team. You will assist with staff supervision, customer service, and daily operations to drive sales and maintain a high standard of store presentation.

The role requires retail supervisory experience, strong leadership and communication, and familiarity with POS and inventory systems. You will help train staff, manage schedules, and ensure a safe, welcoming shopping environment for customers.

Qualifications

• Previous experience in a retail supervisory or assistant management role.
• Strong knowledge of retail operations, sales techniques, and customer service principles.
• Excellent leadership, communication, and problem-solving skills.
• Familiarity with POS systems and inventory management software.
• Ability to work flexible hours, including weekends and evenings, as needed.
• A commitment to driving sales and delivering outstanding customer experiences.

Responsibilities

• Support the Store Manager in daily store operations, including sales, customer service, and staff management.
• Assist in training, coaching, and motivating the sales team to meet performance targets.
• Ensure compliance with company policies, procedures, and visual merchandising standards.
• Oversee inventory management, including stock receiving, accurate record-keeping, and loss prevention.
• Provide excellent customer service, handle inquiries, and resolve complaints effectively.
• Contribute to maintaining a safe, clean, and organized store environment in Randburg.

Skills

Retail operations

Staff management

Customer service

POS systems

Inventory management

Leadership

Communication

Tools

POS systems

Job description

About the Role

Our client is seeking a motivated and detail-oriented Assistant Store Manager to support the management team at their retail location in Randburg . This role is crucial for ensuring the smooth and efficient operation of the store, assisting with staff supervision, inventory control, and upholding exceptional customer service standards. You will play a key part in driving sales performance and contributing to a positive and productive work environment. This position offers a great opportunity for career advancement in retail management.

Key Responsibilities

• Support the Store Manager in all aspects of daily store operations, including sales, customer service, and staff management.
• Assist in training, coaching, and motivating the sales team to meet performance targets.
• Ensure compliance with company policies, procedures, and visual merchandising standards.
• Oversee inventory management, including stock receiving, accurate record-keeping, and loss prevention.
• Provide excellent customer service, handle inquiries, and resolve complaints effectively.
• Contribute to maintaining a safe, clean, and organized store environment in Randburg .

Requirements

• Previous experience in a retail supervisory or assistant management role is required.
• Strong knowledge of retail operations, sales techniques, and customer service principles.
• Excellent leadership, communication, and problem-solving skills.
• Familiarity with POS systems and inventory management software.
• Ability to work flexible hours, including weekends and evenings, as needed.
• A commitment to driving sales and delivering outstanding customer experiences.

Benefits

• Competitive salary and potential for performance-related bonuses.
• Opportunities for professional development and career growth in retail.
• Employee discounts on store products.
• A collaborative and supportive team culture.
• Gain valuable experience in managing a successful retail operation.