Retail Department Supervisor - Sandton

Placements24; Sandton; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Staff discounts

Performance bonuses

Career progression opportunities

Job summary

Placements24 is seeking an experienced Retail Department Supervisor for our Sandton branch. You will oversee a designated department, drive sales, and ensure exceptional customer engagement in a fast-paced retail setting.

Key responsibilities include leading a team, maintaining merchandising standards, managing inventory, and collaborating with the Store Manager on departmental goals. The ideal candidate demonstrates leadership, retail operations knowledge, and a passion for delivering superior

Qualifications

• Experience in a retail supervisory role.
• Proven ability to drive sales and meet targets.
• Strong leadership, communication and interpersonal skills.

Responsibilities

• Supervise and manage daily operations of a designated retail department in Sandton.
• Lead, train, and motivate a team of sales associates to achieve departmental sales targets.
• Ensure high level of customer service and resolve inquiries promptly.
• Maintain visual merchandising and presentation standards within the department.
• Manage inventory including stock control, replenishment and loss prevention.
• Monitor department performance, analyze sales data and implement improvements.
• Ensure compliance with company policies and health and safety regulations.
• Operate POS systems accurately for all transactions.
• Collaborate with Store Manager on departmental goals and initiatives.
• Foster a positive and productive work environment for the team.

Skills

Leadership

Retail Operations

Sales Target Achievement

Customer Service

Team Building

POS Systems

Inventory Management

Merchandising

Communication

Tools

POS Systems

Retail Software

Job description

Our client, a prestigious retail establishment renowned for its high-quality merchandise and sophisticated customer service, is seeking an experienced and organized Retail Department Supervisor for their Sandton branch. This role is pivotal in overseeing a specific department, ensuring optimal performance, driving sales, and maintaining exceptional standards of customer engagement. The ideal candidate will possess strong leadership qualities, a thorough understanding of retail operations, and a passion for delivering a superior shopping experience. This is an exciting opportunity to advance your retail career in a dynamic Gauteng location.

Key Responsibilities

• Supervise and manage the daily operations of a designated retail department in Sandton .
• Lead, train, and motivate a team of sales associates to achieve departmental sales targets.
• Ensure a high level of customer service is delivered at all times, resolving inquiries and issues promptly.
• Maintain exceptional visual merchandising and presentation standards within the department.
• Manage inventory accurately, including stock control, replenishment, and loss prevention.
• Monitor department performance, analyze sales data, and implement strategies for improvement.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Operate POS systems efficiently and accurately for all transactions.
• Collaborate with the Store Manager on departmental goals and initiatives.
• Foster a positive and productive work environment for the departmental team.

Requirements

• Proven experience in a retail supervisory or team lead role, preferably within a department store environment.
• Demonstrated ability to drive sales and achieve targets.
• Strong understanding of retail operations, including merchandising, inventory management, and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and guide a team effectively.
• Proficiency in POS systems and relevant retail software.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and public holidays, as required in Sandton .
• A professional demeanor and a passion for delivering exceptional retail experiences.
• Must be based in or have reliable transportation to Sandton .

Benefits

Our client offers a competitive salary package, including opportunities for performance-based bonuses, recognizing your contribution to departmental success in Sandton . You will gain valuable experience in managing a key retail department within a well-respected brand. Opportunities for ongoing training and career progression are available. Enjoy a dynamic and professional work environment. Additional benefits, such as staff discounts and other employee perks, will be discussed during the interview process. Take the next step in your retail management career with our client in Sandton !