Assistant Store Manager - Retail Operations

Placements24; Centurion; Hybrid; ZAR 180,000 - 360,000; Full time

Job summary

Placements24 is seeking an Assistant Store Manager for our Centurion, Gauteng location to support the management team and drive store performance.

This role focuses on delivering excellent customer service, supervising staff, optimizing inventory, and contributing to sales targets in a busy retail environment. The ideal candidate demonstrates leadership, organization, and a commitment to operational excellence.

Qualifications

• Experience supervising retail staff and operations.
• Proven leadership and customer service focus.
• Ability to balance in-store duties with administrative tasks.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, inventory management, and staff supervision in Centurion, Gauteng.
• Support the implementation of sales strategies to meet and exceed store targets.
• Coach, mentor, and motivate retail staff to ensure high levels of performance and customer engagement.
• Oversee inventory control, stock replenishment, and visual merchandising to maintain store standards and product availability.
• Ensure a consistently high standard of customer service is delivered throughout the store.
• Assist in managing store budgets, controlling operational costs, and minimizing shrinkage.
• Handle escalated customer issues and provide effective solutions.
• Participate in staff scheduling, training, and performance reviews.
• Contribute to operational efficiency through potential remote administrative tasks and reporting as needed.
• Uphold company policies and procedures, ensuring a safe and compliant retail environment in Gauteng.

Job description

About the Role

Our client, a prominent name in the retail sector, is looking for a proactive and organized Assistant Store Manager to support the management team at their busy Centurion, Gauteng location. This role is pivotal in ensuring the seamless day-to-day operation of the store, focusing on enhancing customer experience, driving sales performance, and managing staff effectively. The ideal candidate will possess a strong understanding of retail dynamics, excellent leadership potential, and a commitment to operational excellence. This position offers a fantastic platform for professional growth within a reputable **South African** retail organization. The role requires a candidate who can effectively balance in-store responsibilities with potential remote administrative tasks, contributing to the overall success of the **Centurion, Gauteng** branch.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, inventory management, and staff supervision in **Centurion, Gauteng**.
• Support the implementation of sales strategies to meet and exceed store targets.
• Coach, mentor, and motivate retail staff to ensure high levels of performance and customer engagement.
• Oversee inventory control, stock replenishment, and visual merchandising to maintain store standards and product availability.
• Ensure a consistently high standard of customer service is delivered throughout the store.
• Assist in managing store budgets, controlling operational costs, and minimizing shrinkage.
• Handle escalated customer issues and provide effective solutions.
• Participate in staff scheduling, training, and performance reviews.
• Contribute to operational efficiency through potential remote administrative tasks and reporting as needed.
• Uphold company policies and procedures, ensuring a safe and compliant retail environment in **Gauteng**.

Requirements

• Previous experience in a retail supervisory or assistant management role is essential.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of retail operations, sales techniques, and customer service principles.
• Excellent organizational and time-management skills.
• Proficiency in MS Office and experience with retail POS systems.
• Good communication and interpersonal skills.
• Ability to adapt to a hybrid work model, balancing in-store duties with potential remote administrative responsibilities.
• A proactive problem-solver with a keen eye for detail.
• Flexibility to work varied hours, including weekends and public holidays, at the **Centurion** store.
• A valid driver's license and reliable transport are advantageous for potential off-site duties in **South Africa**.

Benefits

Our client offers a competitive salary package, opportunities for professional development and advancement, and staff discounts. You will be part of a supportive and dynamic team environment within a leading **South African** retail company. This hybrid role offers a blend of on-site and remote work flexibility, contributing to a better work-life balance while driving store success in **Gauteng**.