Retail Store Associate: Customer Care & Ops Support

Dis-Chem Pharmacies Limited; Mbombela (Nelspruit); Sur place; ZAR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Medical aid

Provident fund

Staff account

Résumé du poste

Dis-Chem Pharmacies Limited in Nelspruit invites applicants for a Retail Store Assistant role to support overall store management and ensure operations and admin duties align with policy.

Key tasks include customer service, handling stock, cash handling, and liaising with departments to resolve queries. The role requires Grade 12, basic IT skills, and retail experience, with a focus on accuracy and customer care.

Qualifications

• Grade 12/Matric is essential.
• Basic computer skills including Word, Excel and Outlook; SAP knowledge preferred.
• Retail experience required.

Responsabilités

• Manage and report customer compliments and complaints to management.
• Establish professional relationships with customers.
• Address customer stock queries; resolve and provide feedback.
• Assist customers with enquiries and direct to appropriate departments.
• Maintain cash handling accuracy including floats and refunds.
• Verify deliveries and invoices for total accuracy.

Connaissances

Retail administration

Team player

Leadership

Honesty

Under pressure

Deadline driven

Formation

Grade 12 / Matric

Outils

SAP

Excel

Word

Outlook

Description du poste

Dis-Chem Pharmacies Limited in Nelspruit invites applicants for a Retail Store Assistant role to support overall store management and ensure operations and admin duties align with policy.

Key tasks include customer service, handling stock, cash handling, and liaising with departments to resolve queries. The role requires Grade 12, basic IT skills, and retail experience, with a focus on accuracy and customer care.