Retail Store Administrator

Placements24; Sandton; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Performance-based bonuses

Employee discount

Professional development

Structured work environment

Job summary

Placements24 is seeking a highly organized Retail Store Administrator for our Sandton store. You will support store management, handle customer documentation, and keep records up to date in a hybrid on-site/remote setup.

The ideal candidate has strong organizational skills, attention to detail, and proficiency with MS Office and POS systems. This role offers growth within a premium retail environment in Gauteng.

Qualifications

• Proven experience in administrative or office support roles, preferably in retail.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Proficiency in MS Office and POS systems.
• Effective communication and interpersonal skills.
• Ability to multitask and prioritize workload efficiently.
• Professional demeanor and strong work ethic.
• Discretion with confidential information.
• Willingness to work flexible hours as needed.
• Based in or able to commute to Sandton, Gauteng.

Responsibilities

• Manage store administrative functions, including filing, record-keeping, and correspondence.
• Support store management with scheduling, staff rosters, and attendance tracking.
• Process and manage sales transactions, returns, and exchanges accurately.
• Handle customer inquiries via phone, email, and in-person, directing them as necessary.
• Assist with inventory management tasks, such as stock counts and data entry.
• Prepare reports on sales, stock, and operational activities as required.
• Ensure the store maintains compliance with all company policies and procedures.
• Order and manage office supplies and store-related consumables.
• Provide support to the sales team with administrative tasks as needed.
• Maintain a professional and organized front office environment.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Interpersonal skills

Multitasking

Prioritization

Discretion

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

POS systems

Job description

About the Role

Our client, a prestigious retailer in Sandton, Gauteng , is seeking a highly organized and efficient Retail Store Administrator to provide comprehensive administrative support to the store management team. This role is crucial for ensuring the smooth day-to-day operations of the store by managing administrative tasks, supporting staff, and handling customer-related documentation. The ideal candidate will have excellent organizational skills, strong attention to detail, and a professional demeanor. You will play a key role in maintaining store records, managing communications, and ensuring compliance with company policies. This position offers a great opportunity to be an integral part of a high-performing retail environment in the heart of Sandton . This hybrid role combines on-site administrative duties with the potential for some remote task management.

Key Responsibilities

• Manage store administrative functions, including filing, record-keeping, and correspondence.
• Support store management with scheduling, staff rosters, and attendance tracking.
• Process and manage sales transactions, returns, and exchanges accurately.
• Handle customer inquiries via phone, email, and in-person, directing them as necessary.
• Assist with inventory management tasks, such as stock counts and data entry.
• Prepare reports on sales, stock, and operational activities as required.
• Ensure the store maintains compliance with all company policies and procedures.
• Order and manage office supplies and store-related consumables.
• Provide support to the sales team with administrative tasks as needed.
• Maintain a professional and organized front office environment.

Requirements

• Proven experience in an administrative or office support role, preferably within a retail setting.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and POS systems.
• Effective communication and interpersonal skills.
• Ability to multitask and prioritize workload efficiently.
• Professional demeanor and a strong work ethic.
• Discretion in handling confidential information.
• Willingness to work flexible hours as needed.
• Must be based in or able to commute to Sandton, Gauteng .

Benefits

• An annual salary of R , depending on experience.
• Potential for performance-based bonuses.
• Generous employee discount on store merchandise.
• Opportunities for professional development and administrative skill enhancement.
• A supportive and structured work environment.
• Contribute to the operational efficiency of a high-end retail store.
• Exposure to diverse retail administrative practices.
• Work in a prime location in Sandton .